All Online retail & ecommerce articles – Page 91
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Retail VoiceThree ways retailers can achieve conversion responsibly
Responsible selling and buying are now more important than ever, and the retail industry has a duty to avoid exploiting consumers for short-term gain, says Openpay UK managing director Andy Harding
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AnalysisBillion-pound funds and energy targets – how Amazon, Asos and Ikea are marking Earth Day
On Earth Day, Retail Week looks at how some big-name retailers aim to act on sustainability.
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NewsFeelunique swings into profit off the back of strong sales
Pureplay beauty brand Feelunique has posted its first annual profit off the back of strong sales and customer growth.
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OpinionAnita Balchandani: ‘Expect a spending splurge but not a straight-line recovery’
After a long hiatus, as non-essential retail reopened in the UK the early signs suggest there are reasons to look forward with optimism.
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Retail VoiceThree quick ways to ease CX frustration and contribute to the bottom line
Customer experience has never been so important in this post-lockdown world, but here is a trio of effective quick wins, writes Sabio client director for consumer markets Sara Elmsly.
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NewsM&S to open new dotcom warehouse for ‘more digital future’
Marks & Spencer is to add an online warehouse to its Bradford distribution centre as it gears up for a “more digital future”.
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DataData: How the pandemic has supercharged the warehouse space race
The closure of ‘non-essential’ stores because of the coronavirus pandemic and the associated surge in home delivery heralded record warehouse space expansion in 2020.
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OpinionAO’s Danny Emmett: ‘Pitting online and in-store against each other is a false fight’
Great innovators from Henry Ford to Steve Jobs had it right. Don’t just give customers what they ask for, give them what they don’t know they want yet
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NewsDeliveroo hails strong performance in first update as listed business
Deliveroo has hailed a strong quarter with orders and gross transaction value across its platform both up in its first quarter as a listed company.
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NewsNaked Wines exceeds sales guidance as it seizes US opportunities
Pureplay wine specialist Naked Wines has hailed its performance over the last financial year, reporting it has exceeded sales guidance driven in particular by its US market.
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NewsAO hails ‘outstanding progress’ as sales and profits soar
AO.com has reported strong sales and expects profits for the year to be in line with market consensus after capitalising on “ the challenges and opportunities” presented by the pandemic.
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NewsThe Hut Group slips to full-year loss due to multiple ‘non-recurring’ costs
The Hut Group has incurred an operating loss for the last financial year due to a series of “non-recurring, non-cash events”, most notably linked to its IPO during the period.
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AnalysisAnalysis: How Tesco’s Clubcard revival opens up new horizons post-pandemic
Following a year fundamentally shaped by the coronavirus pandemic, Tesco boss Ken Murphy set out his vision for utilising the strength of the retailer’s Clubcard customer base to put clear water between the grocer and its competitors.
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Opinion‘Retail not essential? Try telling that to reopening day shoppers’
There was a joyful sense of release on Monday when, after three months of lockdown darkness, so-called non-essential shops reopened.
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NewsTesco full-year sales climb, profits dampened by rates relief return
Tesco boss Ken Murphy hailed the grocer’s “incredible strength” as it reported a rise in full-year sales and profits notwithstanding its business rates repayment.
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OpinionPeter Williams: ‘To fully restart retail we need a return to pre-Covid behaviour’
When asked my views about looking forward for retail, the honest answer is: “I’m really not sure that I know.”
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NewsSainsbury’s strikes new deals with Deliveroo and Uber Eats
Sainsbury’s has signed a two-year deal with delivery specialist Deliveroo to extend a trial to 100 stores and another with Uber Eats covering a further 78 stores.
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NewsGrocery powers retail sales rise in March
Retail sales climbed in March, but many categories remained in decline as grocery powered the increase.
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OpinionHelen Dickinson: ‘Don’t build back better – build forward’
With the third wave subsiding, over half the adult population receiving their first vaccination and the reopening of so called ‘non-essential’ retail, we all hope we might just be entering the recovery stage of this pandemic.
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NewsAlibaba hit with record £2bn fine for breaching competition rules
Chinese ecommerce giant Alibaba has been hit with an Y18.3bn (£2bn) fine after an investigation ruled that it had abused its market position.