All Opinion articles – Page 160
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OpinionComment: Relationships are key at ICSC
As I awaited my flight home from Las Vegas after the International Council of Shopping Centre Real Estate Convention, it struck me how critical it is to build relationships at these giant events.
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OpinionComment: Data protection is easy when you know how
The massive data breach that saw eBay instruct 200m users to change their passwords presents salutary lessons for online retailers.
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OpinionRetail surgery: Is show-rooming really a threat to the high street?
Mobile and tablet technology is playing a greater role than ever in the consumer shopping experience, including on the number of ‘showroomers’ visiting high street stores.
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OpinionRetail surgery: Can digital make it easier for consumers to browse in a retail environment?
Technology is nearly always designed to make things easier. But there is a wide range of options open to retailers, from proximity-targeted offers, based on in-app behaviour, to offering in-store Wi-Fi.
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OpinionComment: Can B&M Bargains become the European Dollar General?
Seeking inspiration from the US and growth from Europe, B&M Bargains is clearly ‘thinking global’ as it prepares for its forthcoming IPO.
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OpinionComment: M&S has a long way to go on its journey
Marks & Spencer boss Marc Bolland has stressed the idea that M&S is on a journey as he has fought off criticism of ongoing performance.
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OpinionComment: Consumers will reward ethical retailers
There has been a toxic mixture of corporate, financial and personal failings at the Co-op, but how has the corporate brand suffered?
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OpinionComment: After years of missing the mark, when will M&S get its clothing right?
Getting clothing right has been the challenge for every new CEO since 1999 when M&S began to lose its dominance of the market, but it always seems to elude them.
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OpinionComment: Concrete proof social media can improve in-store footfall?
Champions for online retail cite the potential to cut logistics and staffing costs, whilst allowing retailersto personalise their offerings, foster loyalty and build CRM. These days, some retailers are little more than well-disguised data companies.
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OpinionComment: Instagram is the innovator for social retail
Effective customer engagement is the new “location” when it comes to success in retail and there’s no bigger driver for this than social media platforms.
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OpinionComment: Personalisation is big on the retail agenda
Across the industry, leading names are investing heavily in the analytics behind the vast reams of customer data being produced in an effort to drive personal one-to-one conversations with their customers.
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OpinionComment: Two years out of administration, is now the time right for Game to float?
Only a couple of years ago, entertainment specialist Game collapsed into administration.
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OpinionBlog: Homebase is making steps in the right direction with its new store format
As shoppers get more comfortable buying big ticket items online, home and DIY retailers must come up with ever more inventive ways to lure shoppers through their doors.
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OpinionComment: Dixons and Carphone Warehouse earn a new lease of life
Dixons and Carphone Warehouse last week announced a merger deal to create Dixons Carphone, estimated to be worth £3.8 billion.
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OpinionBlog: Is Sir Philip Green's etail investment just a flash in the pan?
Online flash sales - just a flash in the pan or a long-term investment? Sir Philip Green certainly thinks online flash sites have legs, having just bought a 25% stake in Australian website Mysale.
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OpinionComment: Game relies on the product cycle to drive fortunes
As Game confirms its intention to float, it’s clear the retail IPO train continues to come at a pace after such a long drought.
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OpinionComment: The Morrisons “supertanker” is heading towards an iceberg
Talk of change at the top for Morrisons, as Sir Ken Morrison’s “iceberg” warning of impending danger has a familiar feel to it.
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OpinionComment: Dixons and Carphone connect, but do they have a USP socket?
Dixons and Carphone Warehouse merging is like the plot twist in season five of a DVD box-set, when former foes team up to reboot the story.
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OpinionComment: The Co-operative Group needs to get back to its roots
The news that investors have backed the Co-operative Bank’s latest capital raising round gives me mixed feelings.
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OpinionNick Bubb's verdict: Dixons Carphone – a merger of cynics?
It is rare for “mergers of equals” to work straightaway, so is it surprising that the Dixons Carphone merger has attracted some cynicism?