All Opinion articles – Page 71
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OpinionThe importance of mentoring from within
On National Mentoring Day, Hermes HR director Jill Maples looks at the positive impact mentoring can have on employee engagement and development.
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OpinionWhen personalisation is creepy, not cool
I’m sure every one of us has seen the famous Piccadilly Lights in London – the neon extravaganza that has illuminated Piccadilly Circus for decades.
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OpinionOpinion: New Look is right to turn to an old face
We’ve been here before. With New Look battered, bruised and seemingly on the ropes, the embattled business desperately needs a saviour.
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OpinionOpinion: How will you create your retail legacy?
With UK politics in such a precarious state, the huge unknowns flowing from the Brexit referendum and the changes in consumer shopping behaviour, I find it hard to remember a more difficult era for retailers to steer their businesses along the best path for long-term prosperity.
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OpinionOpinion: Investors will race for a stake in Footasylum
JD Sports founders John Wardle and David Makin are going for gold a second time by running back to the stock market with Footasylum.
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OpinionDoes ‘experience’ just mean service at John Lewis?
There’s quite a lot on offer in Oxford’s new John Lewis, but is the ‘experience’ of shopping the store something that’s been around for years?
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OpinionIs Amazon creating the most convenient delivery ever?
The world of online delivery has transformed rapidly in recent years, particularly when it comes to click and collect.
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OpinionOpinion: Oxford’s Westgate will be a disappointment
Appropriately in the city of dreaming spires, the £440m Westgate centre extension in Oxford has been a vision of retailers, developers and city councillors for over 20 years.
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OpinionOpinion: Retailers haven’t mastered the mobile basics
If you’ve visited a retail event recently, you’ll likely have heard about mobile shopping’s next exciting phase.
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OpinionTheo Paphitis: Every employee needs a workplace pension
Business leaders must make sure all employees have a workplace pension, urges Theo Paphitis.
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OpinionOpinion: Zara’s profits should worry everyone but Zara
Astronomically successful, impossibly on-trend, killing the little people and the high street alike – Zara has barely stopped for breath in the last few years.
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OpinionTopshop and Zara can fashion a merry Christmas
If anyone was under any illusions as to the ferocious nature of the fashion market, this week has served up a clutch of timely reminders.
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OpinionOpinion: Others should follow Topshop’s ‘reset’ lead
A day in October when you are not going to take much money is the perfect time to shut up shop and remerchandise rather than muddling through.
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OpinionOpinion: Digital shelf-edge labelling is the future
You all know that ad that goes “it does what it says on the tin”, but how many retailers can match up to this simple claim?
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OpinionLord Kirkham: Retailing is the secret to a happy life
I have never been happier. How about you?
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OpinionOpinion: Fran Minogue on retail's reinvention
As retailers of different stripes and vintages seek to build greater levels of loyalty and customer engagement, two key trends are emerging: online to offline and the provision of services as well as products.
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OpinionDebating the gig economy and modern working
Fresh from the discussion at the Conservative Party Conference, Hermes chief executive Carole Walker clarifies its position on the gig economy.
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OpinionHow vlogging can help retailers communicate better
Video and vlogging as a format is used very differently among UK retailers, and by some more successfully than others.
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OpinionOpinion: Asos still leads the fast-fashion pack
It often seems as though a new fast-fashion etailer enters the market every week, as ever more bodycon dresses and Instagram influencers pile in.
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OpinionShop Direct’s Baldock leaves personalisation lessons
Retail’s revolving doors have spun at a considerable pace this year – and last Friday Alex Baldock became the latest big-name boss to reveal his departure.

















