All Opinion articles – Page 80
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OpinionOpinion: Quest for frictionless shopping misses a trick
Current wisdom has it that retailers must smooth away ‘friction’ from the shopping journey.
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OpinionOpinion: McColl’s is not pursuing a One Stop strategy
McColl’s may not regularly wrestle the headlines from its grocery rivals, but that’s exactly what the retailer achieved today.
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OpinionOpinion: An ode to Joy's pre-pack rescue deal
Fashion and gift chain Joy has emerged from administration thanks to a pre-pack, but is it the right thing to do?
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OpinionOpinion: Could Dobbies make a swoop for Wyevale?
With gardening aficionado Nicholas Marshall now at the helm of Dobbies, the once-Tesco-owned garden centre business looks set to blossom.
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OpinionMalcolm Walker: Don't blame retailers for public ills
The General Election campaign highlights once again the importance of blame culture in the UK.
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OpinionBlog: Why is DIY so behind the multichannel curve?
I’ve been having my bathroom renovated over the past couple of weeks, which has given me my first real taste of shopping DIY, and I’m not impressed.
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OpinionOpinion: Walmart’s menu can restore appetite for Asda
As Asda posted an 11th consecutive quarter of declining sales this week, owner Walmart insisted its beleaguered British business was on the right track.
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OpinionRowan Gormley: Empower employees to lead you to success
Tough times are ahead. Like every other retailer we are faced with the fact that life is getting harder for our customers.
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OpinionDixons’ update should show retail revolution in action
Electricals giant Dixons Carphone is expected to deliver another commendable set of results when it updates the market next week.
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OpinionOpinion: M&S results will be red-letter day for Rowe
This week, Marks & Spencer boss Steve Rowe was showing off the new season’s lines to the media’s fashionistas.
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OpinionOpinion: Aldi and Lidl still try customers' patience
There is more to life than low price when it comes to grocery retailing. Time is also an important commodity.
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OpinionOpinion: Retailers urgently need to invest, not cut
We are at the beginning of the crunch period in retail history. The critical indicators are all there.
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OpinionHow tech can drive bricks-and-mortar profits
Nearly one-in-two UK retailers are looking at new in-store technologies as a business priority in the coming year.
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OpinionBlog: Overseas buyers in search of UK bargains
Since the Brexit vote, UK-based retailers have suffered. But, as Mike Antwoon of Hermes discovers, there’s ample opportunity to be obtained through purchases from overseas.
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OpinionOpinion: Why mobile will kill the multi-brand etailer
When Amazon and Ebay launched they sold via the world wide web, which was created for desktop computers.
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OpinionOpinion: The complex data of the customer journey
Think of that last significant purchase you made. New laptop? A holiday? New sofa? At this time of year maybe it was a new barbecue.
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OpinionOpinion: London’s West End is changing for the better
Mayor of London Sadiq Khan continues to spread the message to the world that ‘London is open’.
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OpinionOpinion: Good mentorship can bring a confidence boost
Mentorship is an important component of increasing the representation of women in tech and start-ups, explains Lucy Ward, managing director of Trouva.
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OpinionOpinion: Lessons to learn from the Debenhams data hack
The Debenhams Flowers website hack reveals the risk retailers take when conducting business online, while highlighting some useful lessons for future security.
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OpinionBlog: Follow Ocado and make drivers brand ambassadors
Ask a retail chief executive what differentiates their business and nine times out of ten the response is service.