Opinion – Page 22
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Opinion‘Agility and breadth of experience most desired traits in refreshed retail boardrooms’
The weeks leading up to Christmas are usually a quiet time in the jobs market as retailers fix their focus on Christmas trading and decisions over recruitment are deferred until January.
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Opinion‘What if everyone is wrong about the metaverse?’
Some unconvinced commentators see the metaverse as the tech industry’s attempt to conjure up the next big thing, says OC&C Strategy Consultants’ Michael Jary.
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Opinion‘Tesco strike action will have other grocers fearing their own nightmare before Christmas’
While the spreading strike action at Tesco distribution centres is currently only affecting the UK’s largest grocer, the other supermarket chains will be watching on in fear
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Opinion‘If Boots is on the block, Tesco and Murphy look primed to swoop’
Walgreens Boots Alliance is thought to be seeking a buyer for its UK business – and Tesco could provide the perfect suitor, writes Retail Week editor Luke Tugby
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OpinionMove of the Week: McDonnell climbs ranks to Lidl GB top spot
The news that Ryan McDonnell will replace Christian Härtnagel as boss of Lidl GB will have come as no great shock to anyone familiar with the retailer’s recruitment strategy.
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OpinionM&S’ Cleo Thompson: ‘Disability matters – let’s stop ignoring it’
It has been cited that there are more clothing lines available for dogs than there are clothes designed for disabled humans. As the world marks International Day of Persons with Disabilities, M&S group head of inclusion and diversity Cleo Thompson asks: “Haven’t we got our priorities wrong somewhere?”
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Opinion‘Isla’s Inditex legacy is that the business is bigger than him’
Nobody is bigger than the business, it’s often said, and the test of great companies is that they continue to perform when leadership changes.
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Opinion‘Retailers must rethink their supply chain strategy for the long term’
The supply chain challenges currently facing the retail sector have been well documented, but taking a longer view of the situation is crucial, says Erin Brookes, managing director for European retail and consumer at Alvarez & Marsal.
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OpinionKatie Bickerstaffe: 'This year, back-to-the-floor means packing online orders for M&S HQ staff'
Over the past 18 months, we have seen five to seven years’ worth of change in this industry, so we’ve had to change, to be bolder, braver, and more committed to reshaping M&S.
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Opinion‘Store staff are now fulfilment experts, customer service agents and ecomm specialists’
Despite headlines touting the end of bricks-and-mortar retail in the era of ecommerce, earlier this year it was reported that Amazon - one of the world’s biggest retailers – plans to open a department store.
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OpinionMove of the Week: New Asda chair Lord Rose on hunt for CEO
Lord Stuart Rose’s appointment this week as chair of Asda came as no great surprise.
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Opinion‘Black Friday will be the first big test of a fragile retail supply chain’
The first Black Friday since the end of lockdown should be cause for celebration among us retailers.
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Opinion‘Retail has an opportunity to take customer relationships to a whole new level’
With a changing privacy landscape, understanding and connecting with customers in a meaningful, relevant and timely way will depend on retailers having a strong first-party data strategy, and building capability to leverage AI and machine learning to activate that data at scale.
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Opinion‘Never mind the closures – openings show West End is poised for bounceback’
When the switch was flicked on London’s West End Christmas lights a couple of weeks ago, it symbolised not just the start of peak trading but brighter prospects for the shopping district.
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OpinionMove of the Week: Perkins to lead In The Style growth journey
Sam Perkins describes himself as being “at my best in highly ambitious, entrepreneurial and collaborative organisations with a strong emphasis on data and technology”.
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OpinionSir Dave Lewis: ‘Post-COP26, food sector has unavoidable responsibility to step up climate efforts’
The food retail sector can and must play its part in tackling climate change and reversing the loss of nature, says WWF UK chair Sir Dave Lewis
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Opinion‘Retailers are encouraging Christmas shoppers back in store with excitement and theatre’
Currys, Kingfisher and Primark are just three of the retailers demonstrating the importance of the store to boosting customer engagement this golden quarter, writes Fran Minogue.
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OpinionJo Whitfield: ‘We can’t simply rely on consumers to shop our way out of the climate disaster’
The global response to the pandemic has shown us what we can achieve when the need is great and urgent enough. The response to climate change will require an even greater level of global co-operation.
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Opinion‘M&S – how Norman and Rowe are turning a great institution into a great business’
The leadership of Marks & Spencer will not rest on pleasing short-term profits but they are proof that their strategy is working, writes George MacDonald
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Opinion‘Currys’ strangers to friends strategy looks like a recipe for success’
Data has long been mooted as the key to customer loyalty, but Currys intends a personal and personalised strategy to set it apart from its competitors.

















