Opinion – Page 54
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OpinionTheo Paphitis: How to stay relevant against the odds
When I was trying to buy Ryman and approaching private equity businesses and banks to raise the money, I was told it was a dog of a business – they were wrong.
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OpinionAre hi-tech stores with a low-tech mask the way forward?
Some of the most digitally savvy outfits on the high street want to look anything but. It’s about making shoppers feel at home.
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OpinionOpinion: Green is at odds with spirit of the times
Topshop tycoon Sir Philip Green has once again found himself a pariah.
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OpinionOpinion: Are retailers still beholden to the ‘golden’ quarter?
We all know the run-up to Christmas marks a busy time for many retailers, and arguably Black Friday has extended the Christmas trading period and added to that burden – especially when it comes to managing margins.
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OpinionFounders who can’t stay away – help or hindrance?
Founders are often creative geniuses – able to originate truly unique and game-changing ideas.
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OpinionOpinion: ‘Fiscal Phil’ hasn’t rescued consumer confidence
Cheers of delight reverberated around the House of Commons as self-proclaimed ‘Fiscal Phil’ announced the “era of austerity coming to an end”.
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OpinionOpinion: Credit must be affordable for all consumers
It’s an obvious but universal truth that as retailers we rely upon our customers having access to the money required to buy the things we sell.
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OpinionOpinion: Debenhams needs more drastic changes – and fast
Debenhams today announced the worst annual results in its 240-year history, with a staggering £491.5m loss.
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OpinionConsider these caveats concerning blockchain technology
At Oracle, we are extremely interested in the current and future state of blockchain in retail and consumer packaged goods (CPG) supply chains.
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OpinionM&S Marble Arch: Nice service, shame about the shop
Brilliant service, product that does the job, but why is nothing much done about the M&S flagship as a whole?
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OpinionOpinion: What Morrisons data leak verdict means for you
The ruling that Morrisons was vicariously liable for a rogue employee’s data leak has implications for all retailers, writes lawyer Richard Hayllar.
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OpinionRetail’s next tech tidal wave is closer than you think
It’s not just the high street that’s changing, it’s the entire retail landscape.
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OpinionOpinion: Bricks and mortar are alive and kicking
Lord Kirkham is unequivocal: physical stores have had their day, but not so in my book.
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OpinionHow to connect with consumers who want to be forgotten
Consumers want to disengage from irrelevant and impersonal communications – the key to keeping their attention is personalisation
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OpinionSingle category or catch-all store – which is better?
Ikea’s new Planning Studio, mainly for kitchen browsers, is a thing of beauty, but are other shoppers being short-changed in the retailer’s rush to please the urban elite?
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OpinionAndy Clarke: Is it fair to besiege Pret over allergens?
As a father myself, my heart goes out to the parents of the young lady who died recently after eating a Pret sandwich.
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OpinionOpinion: How we changed our stores for people with autism
As Autism Hour Week draws to a close, The Entertainer co-founder Catherine Grant reveals why the retailer is backing the initiative.
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OpinionHow artificial intelligence is disrupting retail
The sooner retailers start experimenting with artificial intelligence and learning more about how it can improve their customer experience the better.
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OpinionOpinion: Follow Lewis' lead and pressure MPs on rates
Tesco chief executive Dave Lewis was on the nail when he called this week for radical change to the business rates regime, which is holding back the retail industry’s success.
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OpinionOpinion: Customers will hold irresponsible retailers to account
There is serious commercial and reputational risk to not addressing social responsibility head on. But for most retailers it is frequently treated as a tick-box exercise.