As the New Year nears, retail bosses tell Retail Week about their resolutions for 2017.

The way our customers shop, live and use their homes is evolving like never before, and I’m really excited about how we’re going to help and inspire home improvers in 2017.

This year we launched an award-winning new store design in Bristol, and we’ll carry on trialling elements of that design in different parts of the country.

We’ll be introducing new services, like the opportunity to click-and-collect within an hour, and will continue to innovate to help customers with their home improvement projects.

  • Michael Loeve, chief executive, B&Q

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Retail resolutions for 2017