All People in retail articles
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InterviewInterview: Rixo co-founder Henrietta Rix on keeping mass market at arm’s length
As the brand celebrates a decade of success, Rixo co-founder Henrietta Rix tells Retail Week how they built the brand without third-party investment and why mass appeal isn’t in the fashion label’s DNA
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AnalysisRetail 2026: 45 retail leaders reveal strategies for year ahead
Forty-five retail leaders from brands including Asda, Fortnum & Mason, Matalan, Morrisons, and THG have spoken exclusively with Retail Week for its annual report – Retail 2026. Access it here for free
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AnalysisRetail 2026: 10% of retail leaders say they’re shrinking store teams in 2026
Interviews with 45 retail leaders reveal that 10% are looking to cut the size of their store teams in 2026. This was one of a series of revealing findings from Retail Week latest Retail 2026 report. Download here
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InterviewQ&A: Next CEO Lord Wolfson on navigating an ‘anaemic’ economic outlook
Next shares fell this morning as the retail bellwether cautioned that the UK economy is set for “anaemic” growth in the coming months.
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InterviewQ&A: GHD co-founder on continuing a haircare legacy with the creation of Cloud Nine
Establishing an iconic hair straightener brand is no mean feat, let alone creating two successful brands.
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InterviewQ&A: Holland & Barrett beauty director on the retailer’s revamped beauty offering
High street staple Holland & Barrett has made no secret of its ongoing transformation, which has seen a revamp of its store estate, online presence, a new personalised app, and its experience store in Cardiff.
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InterviewQ&A: D Louise founder Olivia Jenkins on being more than just another jewellery brand
UK-based jewellery brand D Louise has seen a lot of change and growth since its inception in early 2021.
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DataData: Retail worker wellbeing slides after ‘Awful April’
Since April, worker satisfaction has declined across all 15 measures that the Retail Trust uses to gauge employee wellbeing and happiness at work.
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InterviewQ&A: Ella & Jo founders discuss brand purpose, working with retailers, and new markets
Irish skin care brand Ella & Jo was founded in 2017 by a makeup artist and skin therapist to offer everyday skincare with visible results for busy people.
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InterviewQ&A: Bleach London founder on 15 years of growth, innovation and breaking new ground
Hair dye brand and salon chain Bleach London has been going from strength to strength since it was first launched in 2010
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OpinionExplainer: how business rates may change and what it means for retail
As the government considers business rates reform, BRC chief executive Helen Dickinson looks at the implications – and urges retailers to make their voices heard
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InterviewQ&A: Alibaba.com director talks tariff troubles, new ventures, and AI tools
As tariffs continue to cause havoc to international trade, Alibaba.com is focusing on expanding its European growth and opening up its supply chain to more opportunities.
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Analysis79% of shop workers face verbal abuse – here’s what to do about it
Retail crime is taking a daily toll on store teams, with 79% of retail workers experiencing verbal abuse from customers and 39% facing physical threats or violence.
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AnalysisThe true cost of inefficient stores, and what to do about it
Operational failures are costing retailers a staggering £146bn annually due to inefficiencies – costs retailers can ill afford but easily fix, reveals Retail Week’s new whitepaper. Much of this stems from a disconnect between what store teams need and what they are given
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InterviewQ&A: ProCook execs on growing through store expansion, product development and tech
Kitchenware retailer ProCook reported on its full-year results this week, with total revenue increasing 11% to £69.5m and underlying profit before tax soaring 50.9% to £1.5m
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AnalysisHow AO is planning to keep momentum with products, services, and overhauling mobile
Following full-year results of strong revenue growth and a record profit before tax performance, AO’s chief executive and founder John Roberts talks to Retail Week about its recent performance and the steps it has been taking to cement itself as a trusted, growing retailer.
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Opinion‘Why all retail staff must now be offered training against insults, threats and attacks’
As a law mandating retailers to train staff on how to protect themselves against abuse takes effect in New York, Retail Trust chief executive Chris Brook-Carter says UK retailers should take advantage of training that enables employees here to feel safer at work
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InterviewQ&A: Snap head of retail discusses catering to Gen Z and ramping up retail
As Snap unveils new innovations to connect more brands and retailers with its mass audience, Retail Week talks to its head of retail and lifestyle, Rachel Levy, to find out more about how it is increasingly becoming a valued place to shop and discover brands.
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Retail VoiceSix ways to crack down on retail crime
With two-thirds of retailers taking steps to protect themselves from theft and violence, NFU Mutual examines how the sector can successfully tackle shoplifting
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AnalysisRetail 100 reveals 2025’s most influential leaders
Now in its 20th year, Retail Week’s annual definitive list of the industry’s most inspiring bosses is live. Leaders from Tesco, Marks & Spencer, JLP, Ikea, BP, Boots, Currys, Vinted and Greggs are among those celebrated