All People in retail articles
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NewsPrimark appoints former Ikea parent group exec as new chief financial officer
Primark has appointed Lucy Slinger, formerly of Ikea’s parent company Ingka Group, as its new chief financial officer.
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NewsLVMH chief information officer says agentic AI is the ‘future of sales’
The chief information officer of luxury retail group LVMH has said he believes agentic AI is the “future of sales” and will transform the customer experience.
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InterviewQ&A: Amazon European Stores vice-president on the new innovations shaping its grocery offering
As part of Amazon’s Delivering the Future event at its LCY3 fulfilment centre in Dartford, Kent, many announcements were made for the UK and Europe.
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InterviewQ&A: Evolve chief executive on the critical need for in-store connectivity in the technology age
At a time when customers expect everything to be working and available in an instant, Retail Week spoke to Alan Stephenson-Brown, chief executive of Evolve, about the importance of the shopper experience, the risks associated with downtime, and the evolving need for everything to be connected.
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AnalysisStore tour: Exploring Boots' new beauty-only store in Bristol
Boots opened its second-ever beauty-only store at Bristol’s Cabot Circus today (May 28) following a debut at Battersea Power Station in late 2023
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InterviewQ&A: Reveal Media CEO says ‘no retailer is unaffected’ by in-store crime
With technologies such as body worn cameras being rolled out more widely to help combat crime and deter it from happening in the first place, we spoke to Reveal Media chief executive Alasdair Field about how said tech is being utilised by retailers, how shoppers react to it, and what else it can be used for.
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InterviewQ&A: Skin Cupid founder Melody Yuan discusses the John Lewis partnership and UK expansion
Korean beauty retailer Skin Cupid has been making its presence known in the past few months, beginning with its first-ever store on London’s Charing Cross Road, and then more recently with John Lewis shop-in-shops in three UK locations.
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NewsLoaf CEO Sam Perkins steps down
Loaf chief executive Sam Perkins has announced his departure from the business.
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NewsMike Ashley admits orchestrating filming that ousted JD Sports’ Peter Cowgill
Mike Ashley, has admitted to arranging covert footage of his rival Peter Cowgill that ultimately forced the JD Sports chairman out of the company, and Cowgill has now hit back.
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IntervieweBay UK boss Eve Williams on why it doesn’t cower at competition
In the world of secondhand, eBay operated happily in its niche for decades. Now, Vinted has pulled up a chair and started eating its lunch, but eBay UK general manager Eve Williams welcomes the competition.
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Opinion‘Succession planning needn’t be a minefield’
Asda’s desire to appoint its next chief executive from within is a sensible one, but it will need to start winning back customers, growing market share and making profits first, writes Clarity’s Fran Minogue
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InterviewQ&A: Holland & Barrett boss discusses continued growth, accessibility, and nationwide investments
Holland & Barrett has unveiled its full-year results to September 30 today, showing an 11% revenue growth to £981m and a profit increase from £524.2m to £579.9m year on year.
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InterviewZigZag founder: ‘Consumers are starting to understand that returns are not free’
As the post-purchase journey continues to be a sticky point for retailers and shoppers, we spoke to ZigZag founder and chief executive Al Gerrie to discuss how paid returns are transforming the industry, how customers are dealing with this, and the role technology plays in creating a better selling and shopping experience.
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AnalysisExclusive: 500 UK store staff on the realities of working in retail
Retail Week’s Talking Shop 2026 report reveals a workforce optimistic about the future yet still grappling with career doubts, communication gaps, and operational pressures.
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NewsShein founder praises Chinese origins for success
The founder of fast-fashion giant Shein has praised the brand’s Chinese roots in a rare public appearance this week.
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InterviewQ&A: HMV MD Phil Halliday on European ambitions and further UK plans
HMV has had one hell of a comeback story, evident through the reopening of its Oxford Street store in 2023, which was met with huge excitement from press, pop culture fans, and shoppers.
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NewsAsda Opticians makes two leadership appointments amid investment programme
Asda Opticians has appointed two new senior leaders and announced its £2.5m investment programme as part of its 2026 strategy.
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DataRanking: the retailers with the happiest workforces in the UK
New data has revealed the companies with the happiest workforces, according to participants in WorkL’s Happy at Work Test employee survey.
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InterviewQ&A: Music Magpie founder talks AO acquisition and ‘spectacular’ Timpson partnership
Online consumer electronics retailer Music Magpie has been busy in recent years.
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InterviewQ&A: Miniso chief operating officer on the retailer’s limitless UK ambitions
Value lifestyle retailer Miniso has been popping up all over the country in the past couple of years, with store presence on high streets and in prominent shopping centres such as the two Westfields in London, Bluewater in Kent, Trafford Centre in Manchester, and Princes Street in Edinburgh.