All People articles – Page 362
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AnalysisRose: The man with the plan
Under Sir Stuart Rose’s leadership, Marks & Spencer has developed one of the most comprehensive CSR programmes of any retailer. Charlotte Hardie examines the achievements of Plan A so far.
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AnalysisA tribute to Rose
We start our special issue on the retiring Tesco and Marks & Spencer boss by looking at what makes him special, in the words of those who have worked with him, or competed with him.
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NewsOcado poaches Simon Belsham from Tesco
Ocado has poached Simon Belsham from Tesco to head up non-food as it seeks to ramp up its non-grocery offer.
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NewsSpar appoints Debbie Robinson as managing director
Spar UK has appointed Debbie Robinson as its new managing director.
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OpinionQuotas are not the answer for diversity
Companies with more women on their boards outperform others with a 42% higher return in sales, 66% higher return on invested capital and 53% higher return on equity.
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AnalysisCommunicating with confidence
Staff who get their message across can save retailers time and money, finds Rebecca Thomson
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AnalysisWhat it’s like to work at Uniqlo
The inside view from head of HR and training Nick Bartlett
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NewsRetail companies rank highly in The Sunday Times Best Companies survey
Retailers Bravissimo, Beaverbrooks, Net-a-Porter, White Stuff, DRL, Pets at Home and Lush have been named in The Sunday Times list of the 100 Best Companies To Work For.
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NewsBensons Beds boss to step down from role
Bensons for Beds managing director Bill Carrahar is to step down from the retailer after five years in the role.
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AnalysisThe cream of the online crop
Online recruitment processes streamline dealing with applications, Joanne Ellul discovers
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AnalysisWhat it’s like to work at Store Twenty One
The inside view from estates controller Douglas Sinclair
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AnalysisWhat it’s like to work at… Fonehouse
The inside view from operations director Stuart Ferguson
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NewsJane Norman chief Saj Shah exits after 35 years
Jane Norman veteran Saj Shah has taken early retirement from the women’s young fashion chain.
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NewsRestructure at House of Fraser claims brand director Chambers
House of Fraser brand director Matt Chambers has been made redundant as part of a restructure of the department store’s support functions.
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AnalysisA drive for customer service
Delivery drivers are as much a face of a retailer as shopfloor staff, says Rebecca Thomson
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NewsMum’s gone to Iceland, Malcolm’s gone to Everest
Iceland boss Malcolm Walker is to follow the example of derring-do entrepreneur Richard Branson by climbing Everest to raise £1m for research into Alzheimer’s.
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NewsMarks & Spencer hires Inditex man to lead international expansion
Marks & Spencer has drafted in Inditex director Jan Heere as its international director.

















