Three retail bosses made the list of the top 50 best CEOs to work for in the UK, according to Glassdoor’s 2021 Employee’s Choice Awards.

Transparency, a strong and clearly communicated strategic roadmap, and prioritising employee wellbeing were some of the key qualities that stood out for 2021’s top-rated chief executives.

Bosses across a range of industries including tech, FMCG and investment banking were all commended in this year’s ranking – with three retail leaders making the cut.

RankingNameOrganisationFinal rating
1 Laurence D. Fink BlackRock 99%
2 Satya Nadella Microsoft 99%
3 Graeme Watt Softcat 99%
4 Niels B. Christiansen Lego Group 98%
5 Dr. Charmaine Griffiths British Heart Foundation 98%
6 Ralph Hamers UBS 98%
7 Severin Schwan Roche 98%
8 Alan Jope Unilever 98%
9 Guillaume Faury Airbus 98%
10 Ramon Laguarta PepsiCo 98%
11 Michael S. Dell Dell Technologies 98%
12 Mike Norris Computacenter 98%
13 Marc Benioff Salesforce 98%
14 James P. Gorman Morgan Stanley 98%
15 Éric Béranger MBDA 98%
16 Antonio Neri Hewlett Packard Enterprise 98%
17 Mark Schneider Nestlé 98%
18 Ian Diamond Office for National Statistics 97%
19 Simon Segars Arm 97%
20 Rob Donaldson RSM 97%
21 Steve Birch Sky Betting and Gaming 97%
22 David S. Taylor Procter & Gamble 97%
23 Kevin Sneader McKinsey & Company 97%
24 Carl Ennis Siemens 97%
25 Colin Hill Nando’s UK and Ireland 97%
26 Claudio Gienal AXA UK 97%
27 Bill McDermott ServiceNow 97%
28 Cyril Garcia Capgemini Invent 96%
29 John Colley Majestic Wine 96%
30 Dirk Van de Put Mondelēz International 96%
31 Greg Jackson Octopus Energy 96%
32 David Thomas Barratt Developments 96%
33 Peter Harrison Schroders 96%
34 Ivan Menezes Diageo 96%
35 Mark Reynolds Mace 95%
36 Kevin Ellis PwC 95%
37 Richard D. Fairbank Capital One 95%
38 Lance Uggla IHS Markit 95%
39 Stephen Heapy Jet2.com 95%
40 Jamie Dimon JP Morgan 95%
41 Guillaume Pousaz Checkout.com 95%
42 Bill Bullen Utilita Energy 95%
43 Alan Belfield Arup 95%
44 Alex Gorsky Johnson & Johnson 95%
45 Robert E. Sulentic CBRE 94%
46 Dave Dunckley Grant Thornton UK LLP 94%
47 Vincent Clancy Turner and Townsend 94%
48 Will Kernan River Island 94%
49 Lance Levy Capco 94%
50 Colin Temple Schuh 93%

Majestic Wine chief executive John Colley was a first-time entrant and the highest retailer in this year’s ranking, which shows the most popular CEOs based on feedback on Glassdoor.co.uk from companies with 1,000 or more employees.

John Colley, CEO of Majestic Wine outside a store

John Colley and Majestic Wine were praised for providing ‘fantastic support during Covid’

Glassdoor EMEA director Joe Wiggins said Colley “created a work culture focused on a passion for excellent customer service driven from management” as well as instilling “a strong sense of teamwork” across the business.

“John’s approval rating started rising in early 2020 and stayed high throughout 2021, despite the retailer sector enduring a very tough time,” added Wiggins, with employees citing the company’s “fantastic support during Covid.”

River Island boss Will Kernan was another newcomer to the ranking, coming in 48th with an approval rating of 94%.

Wiggins said employees at River Island praised the retailer’s “kind and considerate managers, welcoming teams and friendly and flexible atmosphere”.

Schuh managing director Colin Temple was 50th with an approval of 93%, marking his third appearance in the ranking. Colleagues praised the retailer’s “friendly bosses, flexible working and supportive, down-to-earth management”.

The overall top-rated CEO, the founder and boss of BlackRock investment firm Laurence Fink, was praised for his open and honest leadership style, his organisation’s flat structure and strong communication during the pandemic. He has been on the list three times previously.

Microsoft’s Satya Nadella, who came second on this year’s ranking, has been on the list a total of five times, the joint-most appearances alongside JP Morgan’s Jamie Dimon and Morgan Stanley’s James Gorman.

Nadella was cited for his strong vision as a leader as well as Microsoft’s support for flexible working styles and internal opportunities.

“In terms of the best CEOs this year, what we see is strong leadership during the Covid-19 crisis and a prioritisation of employees’ health, safety and wellbeing,” said Wiggins.

“The top leaders are both dedicated to the company mission and provide leadership and professional growth opportunities. It is common to see a top CEO who invests in company culture, is personable and approachable and has a transparent leadership style.”

Methodology

The Glassdoor Employees’ Choice Awards for the Top CEOs in 2021 rely on input from employees who voluntarily elected to anonymously submit a company review on Glassdoor. When providing a company review, employees are asked to rate several factors tied to their employment experience. These include rating sentiment around their CEO’s job performance as well as around senior management, among other factors. Specifically, when rating their CEO on Glassdoor, employees are able to choose from one of three options: approve, disapprove or no opinion of the CEO. Employees are also asked to share their opinions on some of the best reasons to work for their employer (pros), any downsides (cons) and are encouraged to provide advice to management.

The Glassdoor Employees’ Choice Awards for the Top CEOs in 2021 feature six distinct categories in five countries. For each category, company reviews and ratings from current and former employees ubmitted between May 2, 2020, and May 1, 2021, were considered.

Each list was compiled using Glassdoor’s awards proprietary algorithm and each CEO approval rating was determined based on the quantity, quality and consistency of reviews during the eligibility timeframe. More information

Be Inspired

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Inspirational and empathetic leaders play a vital role in making the retail industry more diverse, inclusive and equal for all. The 2021 Be Inspired Virtual Conference featured more than 40 speakers, tackling subjects including how to transform your company culture and the correlation between wellbeing and performance. Watch the sessions on-demand, for free, here.