John Lewis director says redundancies paving way for ‘better-quality jobs’

Naomi Simcock

Speaking at the Smart Retail Tech Expo this week, Simcock said: “I was in one of our supply chain depots where we’re rolling out robots at the moment, and the picking robots are super cool, but they’re removing jobs.” However, workers didn’t enjoy these roles and “now they have a (different) job over here.”

 

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