Q&A: eBay director of luxury on ‘diminishing the stigma’ of buying pre-loved

Keith Metcalfe - EU Director of Luxury 2

Since the launch of its Authenticity Guarantee programme in 2021, the opening of its Taste of Luxury immersive pop-up in Mayfair, and the introduction of luxury jewellery this festive season, eBay’s luxury offer is certainly on the up.

With the marketplace’s latest research showing that 41% of people would be happy to receive a pre-loved present if it meant they could get a luxury item, director of luxury Keith Metcalfe speaks about the luxury gifting revolution, the top priorities for attracting customers and how eBay is elevating itself as a destination for luxury.

 

Already have an account?

Want to read more?

Register for LIMITED guest access

Register now

Get premium access

£5 A MONTH for 3 months

Subscribe now