The inside view from HR director Carolyn McMenemie
Founded In the US in 1966 and in the UK in 2008 when Best Buy joined with Carphone Warehouse to create Best Buy Europe
Based Acton, West London
Number of staff More than 150 in the support centre, and about 100 colleagues in each store
Number of stores Best Buy will launch in spring 2010 with its first four stores
Number of days’ leave 25 days holiday plus all public holidays - this increases with the length of time with the company
Employee benefits Pension, life assurance, private healthcare, annual bonus, and eyecare and childcare vouchers
What makes the ideal employee?
“We are looking for people with a passion for technology and who are keen to learn about great customer service. We already work with people who have boundless energy and enthusiasm, are smart and work hard.”
What sets apart working at Best Buy from your competitors?
“We are focused on putting the consumer at the heart of everything we do. We want to allow people to unlock the full capabilities of the products and services they buy.”
How do you strive to retain your staff?
“We offer a fun place to work, where we take the time to listen to their feedback, and where their efforts are recognised and rewarded.”
How do you ensure your employees have a good work/life balance?
“Our leadership team has been recruited because they create a positive cultural experience and fully support their teams.”
No comments yet