The inside view according to HR director Jacqui Margolis
Hallett Retail
Founded 1999
Based East Finchley, north London
Number of staff 1,300
Number of stores 1,300 concessions in 30-plus host stores
Number of days’ leave 28
Employee benefits Part-time working for all employees, pension, social activities, discounts in host stores and a quarterly uniform for store staff
Work ethos A friendly and supportive culture where ownership and a level of autonomy are embedded in daily working
What makes your ideal employee?
Motivated, passionate people with a love of fashion who give excellent customer service and have a gift for developing relationships.
What sets apart working at your company from your competitors?
Our business model is unique. We are very agile, fast-paced and fast-growing. Our concession managers are responsible for their area and have regular contact with the brands. They own their business.
How do you strive to retain your staff?
By offering career development and a succession path. Expansion means opportunities arise and there are real prospects for promotion.
How do you ensure your employees have a good work/life balance?
The example is set by our managing director Wendy Hallett, who encourages and supports a work/life balance by offering flexibility round working hours.
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