The inside view from HR and change director Fiona Morgan
What makes the ideal Lloydspharmacy employee?
“They really have to empathise with people. We need people who can take the training we provide and turn it into real support and solutions for customers.”
What is the Lloydspharmacy ethos?
“We aspire to be a great healthcare brand, and it’s the combination of clinical knowledge and helping our customers manage their health, as well as their medication, that brings this alive.”
As a workplace, what sets Lloydspharmacy apart from its rivals?
“Staff have the opportunity to make a real difference to community healthcare. We are innovative in the services and products we introduce, putting us at the forefront of healthcare delivery.”
How do you strive to retain your staff?
“We operate reward and recognition schemes for all our people, as well as structured training.”
Founded In 1997, when Lloyds Chemist merged with Hills Pharmacy
Based The head office is in Coventry
Number of staff 17,000
Number of stores 1,700
Number of days’ holiday? 25
Key employee benefits
A competitive annual bonus, pension and life assurance schemes, five weeks’ annual holiday, private healthcare, opportunities for flexible working hours, a range of flexible benefits such as car lease schemes and childcare vouchers, and the option of an interest-free loan for pharmacists
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