What it’s like to work at Marks & Spencer

What is the Marks & Spencer work ethos?
“Our success has been built on our core company values that have remained almost unchanged since our earliest beginnings: quality, value, service, innovation and trust.”
 What makes the ideal M&S employee?
“Employees who are friendly, enthusiastic and committed to great customer service.”
What sets apart working at M&S from its rivals?
“Our employees are proud to work for one of Britain’s most trusted brands; in turn we regularly benchmark our pay and benefits.”
How do you strive to retain staff?
“By listening to and acting on staff feedback through our network of more than 3,500 elected staff representatives who sit on our Business Involvement Groups, and our annual Your Say survey.”
How do you ensure employees have a good work/life balance?
“We encourage flexible working wherever possible.”