The inside view from head of HR Julie Markey.
Ocado
Founded 2000
Based Hatfield, Hertfordshire
Number of staff 5,000
Number of days’ leave 23 plus public holidays
Employee benefits All employees get share options upon joining, saving scheme called Sharesave, 15%
staff discount, discount shopping membership, pension, healthcare employee assistance programme
Work ethos Customer service, innovation, teamwork and a fierce commitment to the environment
What makes your ideal employee?
Someone with drive and dedication to excellent customer service.
What sets apart working at Ocado from your competitors?
Our people are motivated by being part of an innovative, fast-growing organisation. Our vibrant, informal culture lets you be yourself and allows you to share our passion for great service - contribute to our growth and you get opportunities to grow with us.
How do you strive to retain your staff?
Our staff are engaged by the opportunity to contribute to a revolutionary business, and we reward their loyalty. We also host everything from football tournaments to family fun days and our legendary Christmas parties.
How do you ensure your employees have a good work/life balance?
Through flexible working patterns and policies that support our people through difficult times. We also offer significant benefits.
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