The inside view from HR director Michelle Fellows
What makes your ideal employee?
“Someone who is passionate about the product, loves working with people and wants to make a difference.”
What sets apart working at The Perfume Shop from your competitors?
“Career progression and internal development are paramount. We’re proud of our results-orientated culture and believe those results can only be achieved by investing in our people. We share our business performance with our teams so everyone has the opportunity to make a difference.”
How do you strive to retain your staff?
“We believe in harnessing talent and wherever possible we promote from within instead of hiring externally. This breeds loyalty. We feel it’s vital our staff feel valued.”
How do you ensure your employees have a good work/life balance?
“We offer a variety of part-time and full-time contracts in our stores.”
Founded 1992
Based High Wycombe, Buckinghamshire
Number of staff About 1,400 permanent and 1,000 Christmas staff
Number of stores 179 in the UK and Republic of Ireland
Number of days’ leave It ranges from 28 to 33 days
Employee benefits A matched pension contribution to all staff, bonus scheme, regular training, professional development for head office positions, regular incentive schemes and staff discounts
Work ethos We recognise the important roles our people play within the business
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