All Pets at Home articles – Page 5
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NewsPets at Home upgrades outlook as sales soar
Pets at Home has raised its profit expectations as “strong sales momentum” continued into the first quarter.
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AnalysisRevealed: The secrets of successful store managers
Retail Week’s latest report delves into what makes an exceptional store manager and the role they play in empowering frontline staff to deliver outstanding service.
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AnalysisHow inclusive is your culture really? Learning from M&S, The Very Group and Superdrug
Discover how leading retailers and organisations are advancing inclusion and championing equity, and what you can do to follow in their footsteps. Be Inspired’s new report reveals all.
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Opinion‘We’re removing barriers for LGBTQ+ colleagues – here’s how you can too’
June is Pride Month. As celebrations commence, Pets at Home vet in practice and British Veterinary Lesbian Gay Bisexual Transgender Association senior vice-president Dan Makin shares how the retailer is stepping up to support the LGBTQ+ community and their allies
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NewsPets at Home to invest £70m as it targets pet ‘baby boomers’
Pets at Home is targeting three key areas for investment as it seeks to take advantage of the new wave of pet owners.
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NewsPets at Home profits rise as it eyes ‘strong momentum’ post-pandemic
Pets at Home has racked up an increase in sales and profits in what it dubbed “an extraordinary year” for the business.
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Retail Navigator AnalysisPets at Home (SWOT)
Pets at Home is a pioneer of the pet superstore concept and dominates the specialist pet supplies sector, with a network of just under 460 superstores throughout the UK and sales now exceeding the £1.4bn mark. Although competitor Jollyes is expanding, Pets is arguably the only pet specialist with national brand recognition in the UK and the clear market leader.
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Retail Navigator AnalysisPets at Home (People)
Sky UK chief consumer officer Lyssa McGowan took over as Pets at Home CEO from June 2022 after highly respected former boss Peter Pritchard stepped down.
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AnalysisFive ways to turn your staff into customer champions
Retail Week’s Customer Champions report, produced in association with Critizr, outlines the crucial role of frontline staff in welcoming customers back to stores.
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OpinionFran Minogue: ‘2020 could be seen as the lost year – but look what we found’
A year ago almost to the day, I wrote an article exploring how retail chief executives were grappling with the challenges of Covid-19 and starting to plan for a post-pandemic world.
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NewsPets at Home ups profit guidance again after strong fourth quarter
Pets at Home has upped its profit guidance for the second time in under two months, hailing continued strong trading in the fourth quarter of its current financial year.
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AnalysisGoing local: the retailers opening neighbourhood stores
With less commuting and more time spent exploring the shops and cafes on our doorstep, it comes as little surprise that localism is seeing a resurgence in 2021. Retail Week explores the small store formats popping up on the high street.
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GalleryIn pictures: Pets at Home’s London concept stores
Pets at Home has opened two new smaller concept stores in London, in the hopes of a further rollout within the M25 in the near future.
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NewsPets at Home sales climb as customer numbers soar
Pets at Home has recorded an uptick in sales over the golden quarter, as the retailer “adapted to the changing environment” amid the pandemic.
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NewsPets at Home ups profit guidance as Christmas sales soar
Pets at Home has raised its full-year profit guidance after hailing further “momentum” during the golden quarter.
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AnalysisWhat next? Tesco, John Lewis and Dixons Carphone CEOs predict trends for 2021
After the most unpredictable year in history, which trends do retail’s biggest bosses think will be prevalent in 2021? Retail Week finds out.
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NewsLeading retailers pledge to take action on diversity and inclusion in 2021
Following a year where business’ D&I agendas have come under scrutiny, 16 brands including M&S, New Look and Sainsbury’s Argos have partnered with Retail Week’s Be Inspired programme to promote diversity and empower their teams.
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NewsB&M and Pets at Home follow grocers and forego rates relief
Value giant B&M and specialist retailer Pets at Home have become the latest retailers to waive business rates relief after Tesco sparked a spate of such initiatives earlier this week.
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NewsPets at Home acquires telehealth service to boost digital capabilities
Pets at Home has purchased veterinary telehealth provider The Vet Connection in a bid to broaden its online services.
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NewsM&S, Pets at Home and Wickes to close on Boxing Day
Marks & Spencer, Pets at Home and Wickes have decided to close their doors on Boxing Day as a thank you to their colleagues after a tough year.