He said that the TV shopping channel is trying to follow in the footsteps of internet TV platforms such as BBC iPlayer, adding that iPlayer has provided great free publicity for the concept of watching video on
the web.
The company’s other channels to market are also up for review. Burrell said that QVC’s digital shopping channel will implement changes next year, because it is “costing a fortune” and its penetration rates are falling.
The company’s mobile site is also regarded as a work in progress. Burrell added: “The mobile site cost very little deliberately –£20,000 – because we will chuck it away and do a new one.”
He also confirmed that the QVC Beauty channel – which is available through the red button to Sky viewers – is already paying its own way after it launched less than two months ago.
QVC’s web channel, which is 10 years old this month, now generates 18 per cent of the company’s UK sales, but attracts 50 per cent of its
new customers.


















No comments yet