All articles by Rebecca Thomson – Page 23
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AnalysisAnalysis: Highlights from NRF 2013
International expansion, new technology and retailers’ impact on society were all on the agenda at this year’s National Retail Federation (NRF).
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OpinionBlog: NRF's big size triggers big ideas
The NRF conference in New York was bigger than ever this year – rumours of 27,500 attendees were circulating on the Tuesday against 25,000 last year.
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NewsNRF: Shoppers want global retail experience tailored for local needs
Shoppers demand a global retail experience, yet they want it localised for their needs and expectations, according to research which shows that Amazon is consumers’ top choice.
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NewsNRF: Walmart boss Bill Simon says retailers need to lead economic renewal
Retailers need to play a central role in leading an economic renewal, Walmart chief executive Bill Simon said at the NRF conference in New York today.
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OpinionBlog: Themes at NRF conference highlight diversity of retail industry
Many of the themes at NRF are familiar to most – omnichannel is everywhere, international expansion is the holy grail, shrinking store estates and the effects on the high street are on retailers’ minds.
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NewsNRF: Amazon's success down to luck and timing, says founder Jeff Bezos
Amazon founder Jeff Bezos has said the company’s phenomenal success over the past two decades is partly down to “a tremendous amount of luck and a lot of great timing”.
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NewsNRF: Retail in midst of 'seismic change', says Starbucks chief
Retail is in the midst of a “seismic change” caused by technology that is making mobile “mission critical”, Starbucks chief executive Howard Schultz said at the NRF conference on Monday.
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NewsNRF: Macys.com plans Amazon-style internal data-driven testing
US department store chain Macy’s is planning to develop an internal testing capability that will enable it to use data analytics in a similar way to online giant Amazon.
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AnalysisAnalysis: How Spanish retailer Mango expanded internationally
Spanish fashion retailer Mango has more than 2,500 stores in 110 countries, and has been expanding across the world since 1992. Rebecca Thomson hears about its growth strategy.
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NewsNRF: Kofi Annan calls for retailers to engage small scale farmers
Retailers need to incorporate more small scale farmers into their supply chains, former UN secretary general Kofi Annan said at the NRF conference in New York today.
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NewsNRF: US retailers urged to challenge industry perceptions
Retailers need to challenge the US government’s perspective of the industry, the president of the National Retail Federation Matthew Shay said today.
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AnalysisPlay.com's closure of its retail arm: What retailers need to know
Etailer Play.com last week revealed it is to close its retail arm in the UK after the Government closed the Channel Islands tax loophole its business relied on
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NewsAmazon creates 100 technology jobs in London
Amazon is expanding its Digital Media Development Centre in London, creating 100 new technology jobs.
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NewsAmerican Apparel increases online sales by 38%
US fashion retailer American Apparel has increased e-commerce sales by 38% after rolling out a new web platform.
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OpinionComment: A business case for technology
It’s been an important year for technology in retail - everything from mobile to multichannel to data has attracted more attention than technologists are perhaps used to receiving.
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NewsJessops launches mobile e-gift card service
Photography retailer Jessops has launched an e-gift card service that allows shoppers to redeem vouchers in store via their mobile device.
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OpinionComment: Customer insight has never been more important
With competition hotter than ever in retail, and customer loyalty faltering, insight into shopper behaviour has never been more important.
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NewsDebenhams aims for single customer view
Debenhams is taking a single view of its customers to help it better target shoppers.
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NewsBoots extends ten year IT deal
Boots has extended its 10-year strategic partnership with IT services provider Steria.
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AnalysisAnalysis: Which retailers have Christmas wrapped up?
From decoration to product ranges, everything must stand out in the festive season for the right reasons. Rebecca Thomson and Simon James take a walk along Oxford Street to find out which retailers are providing the best customer experience.