All Retail Voice articles – Page 16
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Retail VoiceCould stockless stores be the future of the high street?
As retailers learn the lessons of the pandemic, the future could see a dramatic change in the traditional model, with stockless stores as the way forward, argues Alex MacPherson, director of solution consultancy and account management at Manhattan Associates
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Retail VoiceThree things the pandemic has taught us about the future retail workforce
The pandemic has changed the course of retail forever. Here are the three key learnings retailers can take from it, says Belinda Deery, chief engagement officer at Kultralab.
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Retail VoiceHow we are levelling the playing field for small businesses
As we start to look beyond the pandemic, there has never been a greater need for small and medium-sized businesses to strengthen their online position, says head of SMB for Europe Martin Machinandiarena
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Retail VoiceHow online retailers can take advantage of the new omnicommerce landscape
It has never been more important for online retailers to broaden their offering across multiple sales channels, says Sacha Wilson, senior director tax technology solutions at Avalara
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Retail VoiceCollaborative ecommerce – the post-Covid route for mid-sized retailers
When it comes to supply-chain logistics, mid-sized businesses must work together to ensure they keep up with the ecommerce boom, says Wincanton managing director of digital and efulfilment Paul Durkin.
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Retail VoiceWhat’s most important for sustainable ecommerce in 2021?
Sustainability matters to European consumers – but it would seem that not all businesses have realised how much, writes Arthur Lam, director of marketing for the UK, Ireland and Nordics at UPS.
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Retail VoiceThree ways retailers can achieve conversion responsibly
Responsible selling and buying are now more important than ever, and the retail industry has a duty to avoid exploiting consumers for short-term gain, says Openpay UK managing director Andy Harding
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Retail VoiceLoyalty is up for grabs – five ways marketers can adapt to shifting shopper habits
Getting to the heart and soul of what your consumers want is key. Catalina UK vice president and managing director Premal Patel shares five strategies that can help build genuine long-term loyalty with a personal touch
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Retail VoiceThree quick ways to ease CX frustration and contribute to the bottom line
Customer experience has never been so important in this post-lockdown world, but here is a trio of effective quick wins, writes Sabio client director for consumer markets Sara Elmsly.
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Retail VoiceWhen UK retailers meet their audiences on Pinterest
Understanding customer behaviour and insight as stores reopen after lockdown will be crucial, says Pinterest director of business marketing EMEA Visha Naul
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Retail VoiceWhy affiliate marketing should be on your shopping list
Affiliate marketing is one of the most effective ways to promote your brand – and with 80% of retailers already using it, it’s an essential technique to increase revenue and awareness, writes Webgains head of UK sales Steve Dean.
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Retail VoiceThree ways SD-WAN can get you on the road to digital transformation
SD-WAN offers the ability to maximise your network’s potential and boost CX at the same time, says TNS Payments Market global managing director John Tait.
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Retail VoiceRetailing in 2021 and beyond – what stores need to do better
The retail sector may have had a brutal 12 months but the time is right for companies to bounce back and set a new agenda, argues Marcus Fox, group managing director at iD Agile Retail.
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Retail VoiceRetail’s pandemic: reflections on a year since lockdown
It’s been a little over 12 months to the day since the UK entered lockdown. Conrad Digan, independent consultant at Objectivity, looks back at a year unlike any other for the retail industry.
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Retail VoiceReturns: the next evolution in customer-focused ecommerce
With the ecommerce market showing unprecedented growth, retailers cannot afford to overlook the issue of returns, says Jack Williams, chief executive and founder of Selazar.
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Retail VoiceIs your business prepared for the buy now, pay later boom?
Consumer spending habits are changing. But to thrive, businesses need to be resilient and adaptable, says Gary Rohloff, co-founder and managing director of Laybuy
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Retail VoiceWhat 10,000 European shoppers want from ecommerce in 2021
A new survey reveals many customers will continue to do the majority of their shopping online, even when lockdown comes to an end. Retailers must be ready to adapt to this shift in consumer behaviour, says Arthur Lam, UPS director of marketing for UK, Ireland and the Nordics.
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Retail VoiceThree ways to transform customer experience and drive retail
With elevated levels of online sales here to stay, retailers must adapt to maintain their competitive edge, says David Morton, sales and solutions director at Arvato CRM Solutions UK.
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Retail VoiceThe space race – ecommerce boom causes surge in warehouse demand
While people continue to study the fallout of Covid and the post-Brexit era, one fact remains: UK ecommerce is at an all-time high and will only get better, says Jack Williams, chief executive and founder of Selazar.
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Retail VoiceThree strategies retail brands should adopt now for success
Last year will go down as one of the toughest recorded by retailers. But learning from businesses that thrived can help brands plan for success.