Retail Voice – Page 12
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Retail VoiceData-centric tech is essential for quick-fire decisions
Companies must embrace data-driven tech to avoid losing out to competitors, says Peter Feld, chief executive of GfK
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Retail VoiceWhy the future of retail must be built on digital foundations
With the pandemic irreversibly altering the retail sector, particularly when it comes to all things digital, Citrix’s Gerard Lavin explores how retailers can capitalise on the changes.
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Retail VoiceFood and drink disruptors: How five of the UK’s best are getting closer to customers
Sophisticated customer profiling is leading to deeper customer insights, higher engagement and more accurate trend forecasting for these food and drink leaders.
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Retail VoiceLast-mile delivery must be first step in mastering logistics
Retailers must focus on the last mile to avoid supply chain disruption, says Jemma Hall, senior business development manager at Lifetime Training.
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Retail VoiceFive ways to boost customer retention in 2022
Yotpo UK managing director Jamie Clohesy has devised some simple strategies for retailers to turn casual shoppers into loyal customers.
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Retail VoiceWill 2022 be the year retailers get real about the metaverse?
It’s high time retailers embraced the huge tech opportunities of the metaverse, otherwise they risk being left behind, warns Joost De Bot, vice-president and general manager EMEA at Jitterbit.
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Retail VoiceThe supply chain situation room: managing January returns
Retailers must ensure their returns experience is as slick as possible says Akash Gupta, chief technology officer at GreyOrange.
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Retail VoiceHow can ecommerce fight online fraud and cybercrime?
Online fraud remains a serious problem and is one that cannot be ignored, warns Alessio Damonti, deputy chief executive and head of sales and business development at Axerve.
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Retail VoiceTesting 1, 2, 3 – reducing the risk of marketing messaging
Greg Petro, chief executive of First Insight, highlights examples where brands have misjudged the mood and harmed their reputation.
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Retail VoiceIt’s time to connect the dots between journeys, stores and operations
Mastering the detail in retail is key as we head into 2022, says Reint Jan Holterman, global product marketing manager for retail software at Diebold Nixdorf.
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Retail VoicePersonalisation is now retail’s CX battleground – here’s how brands can stand out
Brands must tailor their offering to the consumer if they want to stay one step ahead, says David Morton, sales and solutions director at Arvato CRM Solutions.
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Retail VoiceFour key considerations when approaching your sustainability journey
With sustainability now front of mind with consumers, Liam Downes, director of strategy and customer success at Tryzens, has four tips to help brands embrace this cultural shift.
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Retail VoiceHow to future-proof supply chain disruption
Retailers that take the lead and deal with supply chain issues ahead of time will reap the benefits, says Greg Petro, chief executive of First Insight.
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Retail Voice’Tis the season for peace, love and joy between brand and retailer
The Christmas period offers a ray of hope after another difficult year in retail, says Michael Greene, vice-president of growth portfolio at Criteo.
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Retail VoiceSecret shopper: How five of the UK’s most innovative loyalty schemes are winning customer spend
What makes a loyalty programme genuinely pioneering and rewarding for customers? Reporter Nick Hughes went undercover for Retail Week to reveal their secrets.
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Retail VoiceFive ways location data can ease the supply-chain crisis
Data is the key way retailers can minimise supply chain disruption, says Florence Broderick, chief marketing officer at Carto
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Retail VoiceClimate agenda calls for more sustainable supply chains
Supply-chain sustainability is a key requirement for retailers, says Eddie Capel, chief executive of Manhattan Associates
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Retail VoiceHow to pave the path for success in retail media
Unlocking the potential of retail media requires careful planning, says Babs Kehinde, senior director of publisher development at PubMatic
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Retail Voice'Retailers must tackle increasing fraud cases in critical spending months'
Fighting fraud has never been so important as we head into the festive season, says Brian Flesk, head of retail at Hitachi Capital Consumer Finance.
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Retail VoiceFour lessons for the new era of video
The way people engage with video online is changing. There are four key things brands need to know