Retail Voice – Page 19
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Retail VoiceThree retailers winning in discovery commerce
Creating demand through discovery is the only way to cut through the noise and win customer spend in an increasingly crowded ecommerce market.
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Retail VoiceHow to build an army of CX champions across your business
What does it take to achieve world-class customer experience in retail today? You might think it’s more data, but you’d be wrong. Critizr’s Hazel Morton explains why your people hold the key.
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Retail VoiceThree ways direct mail can help win consumers over
Far from being outdated, direct mail is the perfect way to satisfy customer expectations and also drive sales, says Precision Proco chief executive Jon Bailey.
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Retail VoiceSix tips for performance marketing in a tech-focused future
With online shopping continuing to shine as more restrictions are put in place daily and bricks-and-mortar store visits suffer, it is important to ensure your performance marketing strategy and agency infrastructure are best placed for the digital future we are facing.
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Retail VoiceWhy this year’s peak season is not one for risks
With ecommerce orders at staggering highs, what will you do if your carrier refuses to accept packages this peak season? Metapack’s Bruce Fair advises retailers on how to ensure they can fulfil customer promises this Golden Quarter.
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Retail VoiceThe seven new rules for retail to kickstart digital growth
There’s no doubt that the global pandemic has brought unparalleled change to our daily lives, with the continual disruption to the norm meaning we are all forced to think differently.
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Retail VoiceHow the marketplace model can help retailers nail Christmas trading
This year alone, up to 50% of buyers have shopped for items they’ve never bought online before. So how do retailers meet this volume of demand during the crucial Golden Quarter? Mirakl’s James Bulmer says marketplaces are the answer.
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Retail VoiceFour ways retailers must re-engineer their supply chains for the future
Looking at retail supply chains, it is evident that things must change and the change needs to happen sooner rather than later.
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Retail VoiceThree big decisions retailers make when choosing a new logistics facility
The growth of the online retail sector had already resulted in a surge of warehouse enquiries before the pandemic, but with the busy Christmas period fast approaching, the demand for fulfilment is about to get even greater.
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Retail VoiceRetailers can't delay making customer experience effortless
Customers are not waiting patiently for laggard retailers to catch up with their digital offerings. Capita explains why agility and adaptability is not a nice-to-have but a prerequisite for success – and is easier than many may think
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Retail VoiceHow to ensure this Christmas is one to remember for all the right reasons
Retailers that gift consumers with seamless experiences will be the ones to sparkle in this most unpredictable of Christmases, says Capita’s Alan Linter
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Retail VoiceHow online fraud poses a threat to recent ecommerce success
Retail has faced a battering both financially and operationally this year, yet further long-term damage could be done if increasing fraud rates are not addressed, says Aaron Begner, EMEA general manager at Forter.
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Retail VoiceWhy the Middle East should be next on your list for online growth
International expansion has become a priority for many in recent years, with retailers eager to grow digitally overseas.
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Retail VoiceSeven steps to successful customer-centric tech
Retailers that focus on digital solutions and signage are better positioned to make a faster comeback and prosper in the months to come. Trust Systems’ Ben Dowson outlines seven key components and questions for retailers to consider.
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Retail VoiceConsumers trust brands over governments to protect health and environment
Brands have the ability to enable and empower significant change, and it will be the ones who take these steps that prosper in 2021 and beyond.
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Retail VoiceHow smart retailers help their managers shine
Retailers know more than most about the importance of finding the right blend between online and physical presence.
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Retail VoiceHow retailers can craft an international roadmap in these testing times
Building and sustaining a successful cross-border ecommerce strategy for your company is easier than it might first appear.
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Retail VoiceConsumer 2021: How must retailers adapt to changing customer journeys?
With consumer confidence struggling to get back on its feet in this post-pandemic world, it’s more important than ever to examine how shoppers find, choose and interact with retailers, says Reputation.com’s Anthony Gaskell.
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Retail VoiceSupply chain agility will turbocharge success for retailers today
Relationship building, low-cost tech investments and sustainable transport solutions hold the key to retailers making their operations their competitive advantage, says Zencargo’s Richard Fattal.
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Retail VoiceFive technology insights to help retail adapt and thrive
With executives from retail and tech preparing to descend on Retail Racing 2020, event founder Kevin Ludford shares learnings and advice from technology players on how the industry has changed and what retailers should be doing to sustain growth post-Covid.