Retail Voice – Page 4
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Retail VoiceThe impact of the pandemic on jobs, stores and leases
The Covid-19 pandemic has been a real test of agility for retailers. The need to act quickly and make radical and difficult decisions has put a strain on many aspects of the industry.
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Retail VoiceUnderstanding online customer behaviour is the key to a successful 2021
This year is nearly at an end and, while retailers are hoping for the best during peak, the attention of many is now shifting to what 2021 might hold.
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Retail VoiceFive ways contactless click and collect will drive customers back to stores
In what have been challenging times for most retailers, contactless click and collect offers them a safe way to entice customers back into shops.
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Retail VoiceBlack Friday consumer trends shaping the future of retail
After what’s been an unprecedented year in so many ways, it’s no surprise we’ve witnessed a particularly unprecedented Black Friday.
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Retail VoiceIndustry execs reveal what the new customer journey must look like
Critizr recently interviewed 114 retail managers and senior leaders to understand how they have changed their customer journeys amid the pandemic. UK marketing lead Hazel Morton shares the top-line findings
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Retail VoiceHow retailers can use tech to maximise sales
Retail is cut-throat. In order to avoid more closures and layoffs, retailers need to implement the right tech to maximise sales and revenue, says John Bates, chief executive of Eggplant.
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Retail VoiceSeven steps to successful customer-centric tech
Retailers that focus on digital solutions and signage are better positioned to make a faster comeback and prosper in the months to come. Trust Systems’ Ben Dowson outlines seven key components and questions for retailers to consider.
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Retail VoiceWill it be bells or balls for the 2020 Christmas peak?
As the golden quarter approaches, we usually find that retail analysts start issuing predictions for the upcoming peak season. Unsurprisingly, these are slower coming through at the moment. Covid-19 has thrown out the rule book.
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Retail VoiceHow masks will instil consumer confidence in retail once more
Popping a mask into your pocket when you leave the house has quickly become the norm and now face coverings are helping retail get back on its feet, says Richard Mears, founder and CEO of Breathe Happy
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Retail VoiceSix themes that will power future stores
Retail stores have always been focused on delivering a great experience to their customers and building relationships that create long-lasting loyalty.
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Retail VoiceHow retailers can prepare for the new normal post Covid-19
As government directives are gradually relaxed, essential and non-essential retailers require flexibility to quickly adapt, implement and communicate ongoing safety measures says OKI Europe’s head of vertical solutions, Javier Lopez.
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Retail VoiceDisruption is here to stay – are retailers ready?
With the industry adjusting to the new normal, Diebold Nixdorf believes there are four ways retailers will need to continue to adapt post-pandemic
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Retail VoiceHow essential retailers can keep customers calm through the crisis
As businesses continue to make dramatic changes to the way they operate, OKI Europe’s head of vertical solutions Javier Lopez highlights the role of in-store signage in reducing confusion and distress for shoppers, while complying with social distancing regulations.
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Retail VoiceAdapting store operations and workforce management strategies in times of crisis
As we all attempt to navigate our way through the Covid-19 crisis, retailers in particular have had their worlds turned upside down.
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Retail VoiceSecurity must be deployed to navigate these uncertain times
As UK food retailers manage surges in store footfall and non-essential retailers are forced to close, Genetec highlights why security systems can provide an ’extra pair of hands’ for the industry
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Retail VoiceDoes print have a place in the store of tomorrow?
Javier Lopez, head of vertical solutions EMEA at OKI Europe, explores the future of print in the retail environment as countless digital technologies come to market.
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Retail VoiceIs personalisation a passing fad or a customer essential?
OKI Europe follows the rise of personalisation and questions whether it delivers value for both retailers and consumers.
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Retail VoiceDigital trends for bricks and mortar in 2020
Integrating new technologies and types of digital signage in store is essential for competing with other retailers, says Integrated Systems Europe (ISE).
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Retail VoiceHow retailers can provide personalised in-store experiences
As we enter a new decade, retailers can no longer offer their customers “one-size-fits-all” experiences – they need to personalise them to increase loyalty and revenue, explains JRNI.
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Retail VoiceFour ways digital will enhance the store of the future
After attending Cisco’s Experience the Future of Retail event in Leeds, Retail Week details four ways technology can drive the store to the next level.

















