Working hard or hardly working? Whether staff should spend most of their working week at home or not has become a hot topic in the past year as retailers iron out their hybrid policies in a post-pandemic world

Some retailers have caused outrage by asking head-office staff to return for five days a week, wreaking havoc with childcare plans and commute spend in the process, while others have doubled down on flexibility, allowing staff to make up their own minds as to when and where they’ll be spending the week.