That’s 115 colleagues physically attacked every day, with many more verbally abused and threatened.

Estimates show that assaults and threats toward retail and wholesale staff are at their highest level yet – and about two-fifths (39%) of violent incidents result in injury.

The British Retail Consortium states that industry spend on crime control has reached a record level, having surpassed £1bn per annum for the first time. 

‘Retail crime’ is often ignored and somehow considered victimless. But we shouldn’t forget that behind each and every statistic is a person who has directly experienced violence or verbal abuse while simply doing their job.