Talking Shop: Has Covid changed the layout and purpose of the store forever?

Battersea Interior CGI

Co-working on aisle 12? Meeting local makers in a shopping centre that’s not a shopping centre? Collaborations with rapid-delivery companies to use supermarkets as convenience dark stores?

All these options and more are being tested in the UK right now, aiming to make sense of consumer behaviour that – amplified by the pandemic – has seen priorities shift; how and where people work change; and what and when they shop alter. 

 

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