All Supply chain articles – Page 78
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AnalysisProductivity: Artificial intelligence to the rescue
From customer service robots to online chatbots, artificial intelligence is playing a crucial role in driving productivity gains. Retail Week investigates this game-changing phenomenon.
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AnalysisAnalysis: 10 ways the iPhone transformed retail
On the 10th anniversary of the iPhone’s debut, Retail Week takes a look at how it fundamentally changed the retail landscape.
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NewsCollectPlus and Gett launch rapid retail returns service
Retail delivery and returns specialist CollectPlus has teamed up with on-demand transport app Gett to launch a rapid retail returns service for time-strapped consumers.
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News
Tesco takes aim at Amazon with one-hour delivery
Tesco has hit back at online titan Amazon and grocery rival Sainsbury’s by launching a one-hour delivery service in London.
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OpinionBlog: Investing in service across the supply chain
Hermes’ head of customer service and experience Catherine Lindsay on how to replicate retailers’ exceptional customer service across the supply chain.
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AnalysisIs Amazon’s ‘try before you buy’ the future of fashion?
Amazon’s glossy new advert for its try-before-you-buy fashion offer Prime Wardrobe is certainly persuasive.
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NewsAmazon bolsters Prime with try-before-you-buy fashion
Amazon is rolling out Prime Wardrobe, which will allow its US customers to order fashion items for free and only pay for what they decide to keep.
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NewsTesco deliveries hit by picking IT system crash
Tesco’s delivery service has crashed after being hit by an IT system failure, resulting in customers’ grocery drop-offs being cancelled.
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AnalysisAmazon's acquisition of Whole Foods: what the experts say
What are the implications of Amazon’s shock purchase of grocery chain Whole Foods?
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OpinionBlog: Is fulfilment a new revenue stream for retailers?
First Amazon, now Zalando. Will third party fulfilment be run by retailers in the future?
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OpinionWhat Amazon’s Whole Foods deal means for grocers
The retail sector is used to change, but every so often an event occurs that shakes the industry to its core.
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OpinionOpinion: Lewis has the Tesco train back on track
Tesco’s first-quarter trading statement contained few shocks and surprises, bar the exit from the bulk alcohol and tobacco markets in Thailand.
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NewsZalando launches tech-fuelled fulfilment service
Zalando has rolled out a supply chain service for retailers selling through its website that will employ its algorithms to predict demand.
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OpinionOpinion: How blockchain will secure grocery
The grocery supply chain is characterised by many players frequently holding potentially inefficient, manual records.
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OpinionWhy election chaos allows retail’s voice to be heard
In the search for strong and stable government, the Prime Minister launched the country into almost two months of perpetual campaigning – possibly the longest ‘snap’ election ever.
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OpinionBlog: Make employee engagement a top priority
Hermes’ HR director Jill Maples on how to increase business productivity by pushing staff engagement up the agenda.
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AnalysisEcommerce and data hit hardest by seasonless fashion
Trans-seasonal buying is affecting the inner workings of fashion businesses in a range of different ways – find out how in Retail Week’s new report.
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AnalysisAnalysis: How Ocado is redefining grocery fulfilment
As Ocado unveils its first international tech and logistics deal, Retail Week looks at how it is revolutionising grocery fulfilment.
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OpinionOpinion: AO.com faces challenging investor climate
Solid revenue growth at the expense of profitability is a well-trodden path for young ecommerce firms, so why have AO.com’s numbers been so poorly received?
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OpinionOpinion: Was Ocado’s first overseas deal worth the wait?
It’s been a long time coming, but was news of Ocado’s hotly anticipated maiden international tie-up worth the rather protracted wait?