The Government is firm that skills development is crucial to the sustainable growth of the UK economy.

And one of the sectors that is best placed to deliver on this strategy is retail.

But how do you go about recruiting appropriate talent in the first place and how do you then develop these employees? And once you have overcome those challenges when your competitors come knocking at the door, how do you retain your best staff?

While the retrenchment seen in the sector in the past two years mean that there were more skilled jobseekers, many retailers report that it is just as hard to find appropriate staff. And in an economic environment where it may not always be possible to up financial rewards, retailers have had to think of more creative ways to ensure their staff remain motivated, engaged and committed.

The series of articles in this guide have been designed to give advice and share best practice in all areas of talent recruitment, development and retention. We hope that you find them useful as you continue to provide employment and training to your staff in what you will surely agree is one of the most dynamic and exciting
sectors in which to work.

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