All Technology articles – Page 20
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Supplier InsightHow retailers are harnessing AI-powered personalisation
Personalisation has become far more than targeted emails and discounts, now utilising AI to enhance customer experiences and drive operational efficiencies. Here we explore the trends driving AI-powered personalisation in 2025
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Innovation of the WeekBenefit has launched its first virtual 3D shopping experience
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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Opinion‘Retail needs to sit up and listen to every available different way of thinking’
It may feel as if the retail industry is embracing the challenge of change, but Julia Reynolds wonders whether too often it’s surveying the scene through the wrong end of the telescope
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AnalysisWhy Marks & Spencer is confident on growth despite £60m Budget ‘double whammy’
After smashing interim results expectations, Marks & Spencer chief executive Stuart Machin sees plenty of opportunity to keep up momentum across the board – despite unwelcome extra costs following the recent Budget.
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AnalysisHarvey Norman: The retailing thunder from down under hoping to replicate its success in the UK
Australian retailer Harvey Norman may have only landed in England in October, but it’s a brand known to millions down under.
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AnalysisWhere are retailers on their hyper-personalisation journeys?
All retailers are playing around with personalisation, but the rise of AI brings even more opportunities with the right strategy in place. We interview retailers including Osprey London, DFS and Dune to find out how they’re making progress
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DataData: 500 UK store staff on what it’s really like working retail’s frontline
Talking Shop is back for 2024 featuring fresh interviews with full-time and part-time store staff on the biggest challenges and opportunities facing them in their roles
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NewseBay to open ‘Listings in Lights’ Christmas pop-up
Online marketplace eBay is set to open a pop-up on Tottenham Court Road for two days, offering a range of pre-loved gifts just in time for Christmas.
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Innovation of the WeekAdidas has partnered with global media platform Teads on dynamic product ads
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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AnalysisPrepare, nearshore and automate: How retailers can strengthen the supply chain for Christmas and beyond
With the Red Sea crisis continuing to cause havoc globally, Retail Week spoke to supply chain experts to find out how retailers can plan for Christmas and beyond.
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NewsOcado names new chair with tech and international experience
Online grocer Ocado has appointed a new chair with a background in the technology industry and international businesses.
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AnalysisDrowning in data? Learn from Tesco, The Very Group and more about how to connect, harness and scale up
Retail businesses having one holistic view of all data was once seen as an unreachable holy grail. Not anymore. New technologies are enabling meaningful and scalable data strategies.
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NewsJohn Lewis and Dunnhumby unveil real-time customer insight platform
John Lewis Partnership and customer data specialist Dunnhumby have launched a new insights platform designed to provide real-time insights to partner brands as well as to the retailer.
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AnalysisSpeed, creativity and efficiency – how Very is using AI to shake up content marketing
Hood has been with the Co-op for seven years and running its food business for more than two. He was promoted at a time of huge change internally at the Co-op, following a sustained period of success under former group chief executive Steve Murrells and Hood’s predecessor Jo Whitfield.
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NewsAmazon grocery exec is moving to restaurant chain founded by former Walmart ecommerce boss
Amazon grocery executive Tony Hoggett is moving to a delivery-focused restaurant chain in the US, founded by a former Walmart chief executive of ecommerce.
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InterviewQ&A: Google’s retail MD explains why retailers should take advantage of ‘fake Friday’
Retail Week spoke to Google’s managing director of retail, Sophie Neary, to delve into why customer search and AI is so important for retailers to utilise heading into golden quarter
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NewsAmazon grocery boss Tony Hoggett is leaving the business
Amazon grocery boss Tony Hoggett is leaving the retailer.
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Innovation of the WeekPets at Home has partnered with Microsoft to implement AI for profit protection
Innovation of the Week is a series highlighting retail initiatives that have caught the eye of our team.
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NewsShein and Temu’s growth rates are predicted to plummet in 2025
Online retail giants Temu and Shein are set to see their respective growth rates plummet in 2025, according to a report by market research firm Forrester.
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NewsVinted has secured secondary investment at a valuation of over £4bn
Lithuanian secondhand marketplace Vinted has secured a secondary investment of €340m (£283m) at a valuation of €5bn (£4.17bn).