All Technology articles – Page 84
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AnalysisReview: Ted Baker’s shopping livestream – hit or miss?
Ted Baker unveiled a livestream shopping experience last week with the aim of bridging the gap between physical and digital. But can it emulate the livestream success seen in China? Retail Week reviews what worked and what didn’t.
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NewsJD.com profits soar as retail business booms during lockdowns
JD.com has posted a jump in full-year sales and profits as its retail division benefited from a spike in online shopping during the coronavirus crisis.
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AnalysisWatch: John Lewis, Dixons Carphone and Watches of Switzerland’s virtual shopping reviewed
Virtual shopping has become increasingly common over the past year as retailers try to bring staff expertise and service to the online shopper. How do the services offered by some of retail’s biggest chains compare? And do they match up to the in-store experience? Grace Bowden reports.
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AnalysisCo-op and One Stop reveal investment in payment tech has transformed CX
An expert panel also warns retailers must be ready to comply with anti-fraud measures that come into effect this year, take advantage of powerful new Wi-Fi tech and find a way to reduce contactless payment losses that are costing millions. Register to watch here.
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AnalysisSuper-deduction: what it is and the retailers that could benefit
As part of the Budget last week, chancellor Rishi Sunak unveiled a ’super-deduction’ allowance to provide relief for certain businesses – but what does it mean for retail?
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GalleryStore gallery: Amazon unveils first UK store in fresh assault on grocery sector
Amazon has unveiled its new format convenience grocery store in London today, Amazon Fresh, which marks the online giant’s first foray into bricks-and-mortar retail outside of the US.
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OpinionEbay UK boss Murray Lambell: ‘Online and offline – it isn’t a binary game of winner takes all’
Over the past year, many have tried to pit ecommerce against physical stores. And with the regrettable loss of some big brands from our high streets it’s an easy assumption to make.
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NewsAmazon Go to open first UK store this week
Amazon will open its first in a tranche of contactless grocery stores in the UK this week.
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VideoFace time: Why eBay is ‘putting purpose front and centre’ post-Covid
eBay UK’s head of social impact, Chris Gale, tells Retail Week about the launch of the etail giant’s new ‘eBay for Change’ programme, the consumer appetite to support social enterprises and the importance of “putting purpose front and centre” following the pandemic.
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Retail VoiceThree strategies retail brands should adopt now for success
Last year will go down as one of the toughest recorded by retailers. But learning from businesses that thrived can help brands plan for success.
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Retail VoiceThe space race – ecommerce boom causes surge in warehouse demand
While people continue to study the fallout of Covid and the post-Brexit era, one fact remains: UK ecommerce is at an all-time high and will only get better, says Jack Williams, chief executive and founder of Selazar.
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DataData: Biggest factors motivating online consumer spending revealed
Retail Week’s inaugural Ecommerce 2021 report surveyed 1,000 UK shoppers to uncover what is driving them to purchase, where they are starting their online shopping journeys and which retailers are winning in UX.
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AnalysisIncubator: The companies helping retailers drive the sustainability agenda
In our new series, Incubator, Retail Week has assembled a panel of experts to highlight the most innovative and exciting tech firms and start-ups that can help retailers turbocharge their strategies and adapt to changing consumer habits.
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Retail VoiceWhy retailers must be switched on to online payment rules in 2021
Retailers must be aware of strict new anti-fraud measures to ensure online transactions run smoothly, says Judy Nguyen, vice-president of network product development and management at American Express.
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AnalysisGrocery on demand: the new ecommerce battleground
As Deliveroo announces its intention to float, Retail Week looks at the growing area of grocery on-demand and which of the big supermarkets are likely to win share in this burgeoning part of the market.
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NewsOnline sales surge to highest ever levels in January
Online sales surged last month to account for more than a third of total retail spend – the highest proportion on record.
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Retail VoiceWinning hand – how gift cards can boost your brand
With home-working and online shopping now the new normal, Heather Rogers, senior director of ecommerce at Blackhawk Network Europe, believes the gift card market is a huge untapped source of revenue.
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InterviewInterview: How grocery delivery firm Weezy plans to take localism national
Since its launch, Weezy has ridden the pandemic-driven wave of online home delivery growth. They speak to Retail Week about how they plan to harness the rise of localism to stand out in an increasingly competitive market.
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AnalysisFive steps to woo the new consumer
The coronavirus pandemic and everything it has brought with it has redefined how, where and when shoppers want to spend their hard-earned money and it is unlikely ever to return to the way it was.
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AnalysisWhere is real tech transformation happening right now?
Retail Week looks at the investments helping retailers to operate faster and slicker, and investigates the different elements comprising digital transformation.

















