All Very Group articles – Page 27
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InterviewQ&A: Shop Direct's new boss Alex Baldock
Shop Direct’s new boss Alex Baldock speaks to Retail Week about his new role.
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NewsShop Direct hires banking boss as its new chief executive
Shop Direct has hired banking boss Alex Baldock as its new chief executive.
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AnalysisHighs and lows of click-and-collect
As retailers step up their multichannel offers, click-and-collect forms a core part of the shopping experience. Anna Richardson Taylor examines some of the more – and less – impressive services.
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AnalysisOutsourcing: Is it right for your business?
Retail is about selling products, so outsourcing non-core business functions can make sense for retailers. Anna Richardson Taylor examines the issue.
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AnalysisThe changing face of fashion retail
Fashion has come a long way in 20 years, as the rise of online and Asian manufacturing drove significant change. Rebecca Thomson charts the trends that have changed the sector.
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NewsLittlewoods to launch interactive Facebook TV show
Littlewoods, in what it claims is a retail first, is to broadcast a live interactive TV show on Facebook, hosted by brand ambassador Laurence Llewelyn-Bowen.
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NewsVideo: Phones4U tops retailer-filled most complained about ad list
Phones4U’s advert inspired by horror movie The Ring was the most complained about ad of 2011 according to the Advertising Standards Authority.
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NewsShop Direct to close two customer service centres in outsource move
Shop Direct, which operates brands including Littlewoods and Very, has outsourced its customer service operation in a move which could see two of its four contact centres close.
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NewsN Brown to launch click-and-collect service
Home shopping group N Brown is introducing a click-and-collect service using convenience stores as it seeks to widen its customer base by strengthening its multichannel offer.
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NewsShop Direct set to cut 50 head office staff
Almost 50 jobs are under threat at online and catalogue retailer Shop Direct as it opened redundancy talks at its head office.
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NewsLittlewoods uses augmented reality to bring magazines to life
Littlewoods is using augmented reality to bring its printed publications to life.
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NewsLands' End hires Shop Direct brand director as MD
Multichannel retailer Lands’ End has poached Shop Direct brand director Sara Prowse its new managing director.
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NewsHotel Chocolat boss warns against 'complex' personalisation
Hotel Chocolat chief executive Angus Thirlwell has warned retailers not to get tied up with the “complexity” of online personalisation and risk losing sales.
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AnalysisMultichannel directors: Driving a retail revolution
The rise of multichannel signals a seismic shift in retailing, and the directors leading the change are ever more prominent.
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NewsShop Direct develops virtual changing room
Etail giant Shop Direct is developing a virtual changing room to allow online customers to try on clothing.
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AnalysisOn the road to success
It’s taken a while, but retailers are finally making big strides in improving delivery services. Charlotte Hardie considers the change in consumer demands, and outlines some of the recent innovations.
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InterviewQ&A: Shop Direct chief executive Mark Newton-Jones
During his eight years at Shop Direct, chief executive Mark Newton-Jones has transformed a struggling catalogue retailer into an online giant. As the retail boss reveals his plans to leave Shop Direct, Gemma Goldfingle finds out why it’s time to depart and what the future holds in store.
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NewsShop Direct chief executive Newton-Jones to exit
Shop Direct chief executive Mark Newton-Jones is to leave the home shopping giant.
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News‘Mobile is the future’, says Shop Direct boss
Home shopping giant Shop Direct – which owns the Littlewoods and Very brands – expects half of all sales to come via mobile phones in the next four years following a mobile sales surge over Christmas.
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NewsShop Direct reveals Christmas sales leap
Home shopping group Shop Direct’s sales jumped 9% over Christmas but it expects sales to deteriorate in 2012.