All Waitrose & Partners articles – Page 14
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NewsJohn Lewis launches virtual queueing trial in stores
John Lewis and Waitrose are piloting virtual queuing technology in stores to eliminate physical queues and protect customers from coronavirus.
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NewsJohn Lewis poised to axe ‘never knowingly undersold’ price promise
John Lewis is preparing to scrap its “never knowingly undersold” price promise as part of new chair Dame Sharon White’s strategic review of the business.
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Opinion‘Avocados at dawn as M&S and Waitrose prepare for clash after Ocado switchover’
In just over a week’s time, a venture that Marks & Spencer hopes will be transformational goes live – its tie-up with online grocer Ocado, bringing its food range online for the first time.
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AnalysisData: Waitrose customers flock to online grocery during lockdown
As more and more customers turned to online shopping, Waitrose and Partners’ latest Food and Drink Report highlights that Britons made more use of fast delivery services in lockdown, with heightened demand for Fairtrade or organic products and wine.
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NewsWaitrose considering ban on plastic bags after Morrisons decision
Waitrose is set to follow the lead of supermarket competitor Morrisons by removing all multiple-use plastic bags from its stores.
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NewsMarks & Spencer and Waitrose square up ahead of Ocado switchover
Marks & Spencer and rival Waitrose have both launched marketing initiatives to draw customers as their relationship with Ocado changes.
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AnalysisThe Big Question: Is Sharon White’s strategy the right one for John Lewis Partnership?
John Lewis Partnership chair Dame Sharon White has launched a sweeping strategic shift in a bid to revive the group’s flagging fortunes. Here, experts weigh in on whether her plan is the right one
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Opinion‘John Lewis chair White keeps the best and updates the rest’
Meet the new John Lewis, same as the old John Lewis – up to a point, anyway. And up to an important point, which should never be lost.
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NewsJohn Lewis chair White sets out new course in strategy update
Department stores and grocery group John Lewis Partnership has revealed the direction it will take following a strategic review.
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NewsJohn Lewis adds new people executive director to top team
The John Lewis Partnership has named the newest member of its overhauled executive team as Nikki Humphrey.
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DataData: M&S to Monzo – the top 50 brands bossing customer experience
In the midst of the coronavirus pandemic, customer needs and behaviours have shifted rapidly in just a few months.
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NewsOcado investments hit half-year profits as sales jump
Ocado’s half-year profits have declined, as chief executive Tim Steiner plans to invest more in innovation “taking advantage of a scale of opportunity that we have never seen before” in online grocery.
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NewsOcado capacity constraints will limit M&S customer adoption, Norman cautions
Marks & Spencer customers hoping to shop with Ocado when the pair’s joint venture goes fully live in September may not be able to, M&S chair Archie Norman has cautioned.
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OpinionDanone director: Being ‘good’ is not good enough for post-Covid businesses
Like so many other companies across the UK, at Danone, we have been working hard to get urgent help to people affected by the coronavirus pandemic.
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NewsNew Waitrose boss calls for post-Brexit food protections
The new boss of Waitrose has joined other representatives of the food industry and farmers in calling for food standards protections in any post-Brexit trade deals.
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NewsJohn Lewis raids Co-op for new department stores boss
The John Lewis Partnership has poached a top Co-op executive to take charge of its eponymous department store business.
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VideoFace time: John Lewis ops chief Andrew Murphy on post-lockdown stores comeback
John Lewis Partnership executive director of operations Andrew Murphy talks to Retail Week about store reopening plans, the retailer’s ‘customer-led’ post-pandemic strategy and the ‘exciting opportunity to reshape the business’ in future.
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AnalysisDeep dive: How Covid-19 has changed grocery retail forever
Coronavirus brought unprecedented demand for grocery retailers, but it has also dramatically changed how we buy and consume food. Retail Week looks into which new shopping behaviours and trends will be here to stay once the pandemic subsides
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NewsJohn Lewis unveils ‘gradual’ phased reopening plans
John Lewis has unveiled its plans for a “gradual” reopening beginning with two stores on June 15, with customer and staff response to social distancing to be taken into account ahead of further openings during the summer.
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NewsGrocery sales rise as online shopping gains ground
Sales of take-home groceries have surged and food retailers’ online growth reached new heights, the latest grocery market share data has shown.