What it’s like to work at Brighthouse

What makes the ideal BrightHouse employee?

“Someone who can build relationships quickly with our customers and the local community.”

What is the BrightHouse ethos?

“We strive to add value to people’s lives every day.”

As a workplace, what sets BrightHouse apart from its rivals?

“The relationship we have with our customers – when they visit us every week we encourage them to stay and have a chat and a coffee.”

How do you strive to retain your staff?

“Competitive wages, lots of training and empowering employees at all levels to make decisions within parameters set by managers.”

How do you ensure your employees have a good work/life balance?

“Offering flexibility where we can. Also, we don’t open on Sundays as research shows our customers and target market don’t shop on a Sunday.”