The inside view from HR director Lisa Wright

What makes your ideal employee?

Our ideal employee is a team player. He or she is results-driven and a strong communicator and is someone who is passionate about our customers, our product and our service.

What sets apart working at Magnet from your competitors?

The Magnet team, the Magnet customer, the Magnet product and the Magnet service. We believe Magnet has a real family feel, making it a great place to work and build a career.

How do you strive to retain your staff?

We aim to retain our staff by rewarding success and recognising great performance. We also provide excellent development and career opportunities.

How do you ensure your employees have a good work/life balance?

Wherever we can, we offer support to colleagues who require flexible working.

Founded 1919

Based Darlington, County Durham

Number of staff 2,500 staff across the UK

Number of showrooms 211

Number of days’ leave Staff are entitled to between 23 to 25 days annual leave depending on their length of service

Employee benefits Pensions and life assurance as benefits and also offer sales incentives/bonus schemes coupled with a generous staff discount

Work ethos For staff to work hard and play hard - to get the results but to have some fun too