What it’s like to work at Selfridges

What makes your ideal employee?

Someone who relishes the retail environment and dynamic relation to customers. Showing and earning respect and being positive are qualities we also value highly.

What sets apart working at Selfridges from your competitors?

Working here is above all fun and exciting. Selfridges pioneered the concept of retail theatre and there is always something happening in our stores that keeps our people and our customers wanting to be part of our brand.

How do you strive to retain your staff?

It is important to have great communication with staff. We also try to recognise their hard work through a yearly employee awards scheme.

How do you ensure your employees have a good work/life balance?

We work hard but we always try to find new ways of dealing with tasks more effectively and in less time. We also allow flexible working hours whenever possible.

Founded Selfridges opened on Oxford Street on March 15, 1909

Based The head office is based in the Oxford Street store and always has been

Number of staff More than 5,000 across all the stores, working directly for Selfridges or in a concession

Number of stores Four in England: London, Birmingham Bullring, and two in Manchester - at the Trafford Centre and in the city centre

Number of days’ leave The minimum is 22 days a year pro-rata

Employee benefits A discount card with up to 50% off retail prices, health insurance, life cover, long service awards, productivity-related bonuses and a range of voluntary benefits