All Alex Baldock articles – Page 2
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AnalysisAnalysis: Will Dixons Carphone’s ShopLive be retail’s answer to Zoom?
As people spend more time at home during the coronavirus lockdown, digital technology has taken on a central role in life, whether video conferencing with colleagues or shopping online.
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NewsCustomer trust is retail's 'essential battleground', says Dixons' Baldock
Dixons Carphone boss Alex Baldock says the retailer is investing in staff training and “doubling down on investment in data science and analytics” in a bid to win customer trust.
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VideoWatch: Dixons boss Baldock on investing £200m in staff
Dixons Carphone boss Alex Baldock tells Retail Week about his plans to quadruple investment in store staff in the next three years and turn its stores into “palaces of discovery”.
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NewsHighlights from Retail Week Live 2019: Judith McKenna, Alex Baldock, Nick Beighton and more
Selected tweets from our live coverage of Retail Week Live 2019
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NewsDixons Carphone boss Baldock reveals vision for future
Dixons Carphone chief executive Alex Baldock has set out his turnaround vision for the mobile phones and electricals group.
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AnalysisMove of the week: Baldock’s Dixons Carphone restructure
It was just three weeks ago in this column that I suggested Dixons Carphone employees should fasten their seatbelts for the structural changes to come under new boss Alex Baldock.
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NewsDixons Carphone's new boss radically overhauls top team
The new boss of Dixons Carphone, Alex Baldock, has set about making his mark on the electricals business, starting with a restructure of its leadership teams, Retail Week can reveal.
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InterviewInterview: Dixons Carphone's new boss Alex Baldock
Dixons Carphone has appointed outgoing Shop Direct boss Alex Baldock to replace Boots-bound Seb James at the helm.
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OpinionShop Direct’s Baldock leaves personalisation lessons
Retail’s revolving doors have spun at a considerable pace this year – and last Friday Alex Baldock became the latest big-name boss to reveal his departure.
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NewsShop Direct boss Alex Baldock bows out
Retail’s rapidly revolving doors continued to spin today as Shop Direct unveiled that its head honcho Alex Baldock would leave the business next summer.
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NewsAlex Baldock to step down from Shop Direct
Shop Direct chief executive Alex Baldock is leaving the pureplay etailer next summer after five years at the helm.
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NewsShop Direct's Alex Baldock: 'AI will transform retail'
Shop Direct boss Alex Baldock has said that AI will transform retail, whether retailers choose to let it or try to ignore it.
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NewsAlex Baldock: AI will let us rival Bond Street service
Shop Direct boss Alex Baldock has said that the etailer will match a Bond Street level of customer service, through its use of AI.
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AnalysisRetail resolutions for 2017: Alex Baldock, Shop Direct
As the New Year nears, retail bosses tell Retail Week about their resolutions for 2017.
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AnalysisInfographic: Alex Baldock on Black Friday and Mike Ashley on his critics
The week in words and numbers, December 2 2016: Infographic: Alex Baldock on Black Friday, Mike Ashley on his critics, and the numbers on Austin Reed’s relaunch.
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AnalysisShop Direct’s Alex Baldock on digital transformation
At Retail Week Live 2017 Shop Direct chief executive Alex Baldock will discuss how new technology will reshape retail.
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VideoSwimming with sharks - Shop Direct chief executive Alex Baldock
Shop Direct is undergoing a transformation that is taking it from the sleepy backwater of catalogue retail to the shark-infested waters of ecommerce.
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VideoRetail Week Live: Alex Baldock discusses the dangers of ecommerce
Chief executive of Shop Direct Alex Baldock joins the Retail Week Live team to discuss the importance of personalisation in ecommerce.
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NewsShop Direct’s Alex Baldock dives into the ice bucket challenge
Alex Baldock of Shop Direct was caught up in the ice bucket challenge tidal wave, gamely accepting a drenching in the name of charity.
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AnalysisAnalysis: Shop Direct to focus on personalisation to become a "world-class digital retailer"
Under new chief executive Alex Baldock, home shopping group Shop Direct plans to develop a world-class digital offer.
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