All Amazon articles – Page 87
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OpinionComment: Dixons could find 2014 much tougher to build market share
Dixons’ first half results have brought to a close a calendar year in which the company has scaled back across Europe, yet continued to grow in its core markets as it invested in its multichannel approach.
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NewsComment: Dixons powers ahead
Electricals market leader Dixons should show it is heading into Christmas fully charged when it posts first-half results next week.
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AnalysisIn pictures: 7 great Christmas innovations
Christmas is no longer just a time for giving. It’s also a time for adverts, Sales, and increasingly, innovation. Rebecca Thomson charts some of the best ideas to emerge in the past two months
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OpinionComment: A Richer approach to doing business
I first met Julian Richer in 1995, when I arranged an inspiration trip to the UK for then-chief executive of Best Buy Brad Anderson and his senior executive board.
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NewsAmazon makes over 2.5 million price changes a day
Amazon implemented more than 2.5 million prices changes a day during November, according to price data from intelligence firm Profitero.
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OpinionComment: The four main delivery trends of 2013
UK consumers will wait at home for an average of over 140 minutes for online shopping deliveries this Christmas, costing the country an equivalent of over £850m. There is clearly a way to go to ensure that the retail back end catches up with the promise of an omnichannel world.
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OpinionComment: What ‘I’m a Celebrity’ can teach retailers
Nothing says it’s nearly Christmas like settling down in front of a roaring fire, switching on the telly and watching minor celebrities getting covered in cockroaches.
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AnalysisData: Retailers and shoppers embrace Black Friday
Black Friday deals helped drive footfall last week as Christmas shopping kicked off in earnest.
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NewsThe Hut launches £5,000 personalisation challenge for students
Etailer The Hut Group has launched a £5,000 programming contest challenging computer science students to make personalised user recommendations.
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OpinionComment: Engage your business around the customer journey
Much thinking about customer service has focused on ‘moments of truth’, the particular interactions with high emotional content that provide the opportunity to delight the customer and intensify loyalty.
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OpinionComment: Amazon drones are not just pie in the sky
An inspired vision of the future for online delivery or an extravagant PR stunt designed to coincide with Cyber Monday?
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OpinionComment: Use social media to turn customers into advocates
Truly customer-centric retailers are thin on the ground. An exception is Ao.com (formerly Appliances Online).
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OpinionComment: Amazon drones on about its innovation – but are delivery octocopters future fact or fiction?
By 2018 our cities are set to be a lot busier, according to Amazon. Not only will we need to watch out for traffic and the umbrellas of jostling commuters as we walk down the street, we will also need to look out in the skies for descending drones – or octocopters as Amazon calls them.
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NewsCyber Monday hits today as consumers expected to spend £605m
Today is expected to be the busiest online shopping day of the year, as retailers brace themselves for Cyber Monday.
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NewsVideo: Amazon trials unmanned drones to deliver customer orders
Online retail giant Amazon is testing unmanned drones that could deliver products within 30 minutes of a customer placing an order.
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OpinionComment: What can retailers expect this Christmas?
Retailers and speculators have high expectations for UK sales this Christmas, despite a backdrop of slow wage growth and ongoingausterity measures.
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OpinionComment: Why we should ignore Black Friday in the UK
Not everything that comes across the pond is good or appropriate for the British high street. Black Friday is simply an Americanism, which doesn’t translate very well.
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OpinionComment: Argos offers a vision of a digital future
It is half a decade since the news broke that Woolworths was collapsing, a watershed event in the development of UK retail that heralded a period of unprecedented change on the high street.
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OpinionComment: The retail competition for transport hubs has begun
This week it was revealed that London Underground will offer a 24-hour service on Fridays and Saturdays from 2015.
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NewsAmazon in talks to open collection lockers in tube stations
Amazon is in discussions with Transport for London (TfL) to install collection lockers for its orders in London Underground stations.