All AO (Appliances Online) articles – Page 4
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NewsAO warns supply chain ‘disruption’ will trigger profit decline
AO.com has said that “challenging market dynamics” across the UK and Germany have constrained its sales growth, and that it anticipates a decline in full-year profits as a result.
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AnalysisAnalysis: How can retail respond to ‘The Great Resignation’?
As retail and hospitality get back to business, something seems to be missing – staff. Dubbed ‘The Great Resignation’ in the US, the UK is also being hit by workers who have had time to take stock over the pandemic and, in many cases, decided to change path.
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Opinion‘No one wants to hear the pandemic used as an excuse for poor service any more’
This summer of sport has provided endless moments of inspiration for all of us as we start getting back to normality after a difficult year: determination, grit, teamwork, discipline, heart.
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Opinion‘Climate change will collide with business as usual – retailers need to act now’
The Covid pandemic may finally be starting to cool down, but attention this week has shifted to another crisis that’s threatening to boil over – climate change.
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Future LeadersWhat can retailers do to meaningfully support transgender customers and employees?
Pride Month may be over, but the work needed to create real change is not. Retail Week analytical journalist Eleanor Smith asks, if equality isn’t contentious, why are trans identities?
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NewsAO plots European expansion as German business rebounds
After returning AO.com’s German arm to profitability, boss John Roberts is eyeing expansion into France, Italy and Spain in the near future.
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NewsAO.com back in the black as Covid drives soaring sales and profits
Pureplay electricals specialist AO.com has reported a return to operating profit driven by a surge in sales and EBITDA.
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Retail Navigator AnalysisAO (Overview)
AO has embarked on a streamlining programme, reducing costs to focus on profits rather than overall growth. This has been paying off, with the electricals specialist moving back into the black in FY2022 and profitability further improving in FY2023.
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Retail Navigator AnalysisAO (SWOT)
AO is an online market leader for household appliances in the UK and amongst the largest retailers of major household appliances. This position allows it to capitalise on further growth in the sector.
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Retail Navigator AnalysisAO (People)
AO founder John Roberts returned as CEO at the start of 2019, after handing the reins to Steve Caunce two years earlier.
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AnalysisAnalysis: Will the supermarket shop-in-shop resonate now high streets have reopened?
One of the retail phenomena of the past year has been the rise and rise of the supermarket shop-in-shop.
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OpinionAO’s Danny Emmett: ‘Pitting online and in-store against each other is a false fight’
Great innovators from Henry Ford to Steve Jobs had it right. Don’t just give customers what they ask for, give them what they don’t know they want yet
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NewsAO hails ‘outstanding progress’ as sales and profits soar
AO.com has reported strong sales and expects profits for the year to be in line with market consensus after capitalising on “ the challenges and opportunities” presented by the pandemic.
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OpinionThe Keynote: Let’s stop bashing UK retail’s online stars
The Keynote: Let’s stop bashing UK retail’s online stars
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NewsOnline retailers launch new trade body to champion ecomm cause
Big-name pureplay retailers have formed an industry association to highlight their contribution to UK success and fight their corner – including on tax.
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AnalysisSix steps to re-engage new online shoppers acquired over Christmas
Retailers have won swathes of new online shoppers over the golden quarter. But how can you persuade them to become regular customers? Retail Week puts forward a six-step plan to help your brand.
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NewsAO posts record sales rise in Christmas quarter
Electricals etailer AO World has reported a record surge in sales over the Christmas peak period.
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Analysis
Retail Horizon: Winning strategies for stores as non-essential retail reopens
As ‘non-essential’ stores prepare to reopen, pent-up demand from consumers is likely to be high, but which products and retailers stand to gain the most?
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NewsAO boss Roberts: ‘It’s a daily fight for product’
AO boss John Roberts has admitted the business is facing a “daily fight” to source electrical products as supply chains adapt with the coronavirus crisis and Britain’s exit from the EU.
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NewsAO.com back in the black as sales soar
Pureplay electricals specialist AO.com has reported a profit in the first half of the financial year off the back of “strong” revenue growth and greater customer demand.