All AO (Appliances Online) articles – Page 4
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AnalysisWho will be the retail winners and losers of 2022?
Which retailers will fly and flop in the year to come? We asked retail experts to share their tips for 2022.
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NewsAO boss laments Xbox and iPhone shortages as Black Friday nears
AO chief executive and founder John Roberts told Retail Week that small consumer electricals have been the worst affected by supply chain issues in the lead up to the festive season.
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NewsAO slashes profit guidance as product shortages batter festive forecasts
AO has swung to a loss and slashed its full-year profit guidance after ongoing supply chain disruption and the HGV driver shortage battered its golden quarter expectations.
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Opinion‘It’s the power of imagination that makes technology deliver brilliantly for customers’
Retailers are still just scratching the surface when it comes to leveraging tech for the benefit of the consumer, writes Danny Emmett, chief operating officer of AO.com.
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AnalysisFrom float to flop – why the pandemic’s winners are struggling on the stock market
For retail businesses booming during the pandemic, an IPO seemed like the natural next step. Yet for many of the 2020 winners share prices have plummeted – Retail Week asks why.
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NewsAO warns supply chain ‘disruption’ will trigger profit decline
AO.com has said that “challenging market dynamics” across the UK and Germany have constrained its sales growth, and that it anticipates a decline in full-year profits as a result.
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AnalysisAnalysis: How can retail respond to ‘The Great Resignation’?
As retail and hospitality get back to business, something seems to be missing – staff. Dubbed ‘The Great Resignation’ in the US, the UK is also being hit by workers who have had time to take stock over the pandemic and, in many cases, decided to change path.
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Opinion‘No one wants to hear the pandemic used as an excuse for poor service any more’
This summer of sport has provided endless moments of inspiration for all of us as we start getting back to normality after a difficult year: determination, grit, teamwork, discipline, heart.
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Opinion‘Climate change will collide with business as usual – retailers need to act now’
The Covid pandemic may finally be starting to cool down, but attention this week has shifted to another crisis that’s threatening to boil over – climate change.
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Future LeadersWhat can retailers do to meaningfully support transgender customers and employees?
Pride Month may be over, but the work needed to create real change is not. Retail Week analytical journalist Eleanor Smith asks, if equality isn’t contentious, why are trans identities?
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NewsAO plots European expansion as German business rebounds
After returning AO.com’s German arm to profitability, boss John Roberts is eyeing expansion into France, Italy and Spain in the near future.
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NewsAO.com back in the black as Covid drives soaring sales and profits
Pureplay electricals specialist AO.com has reported a return to operating profit driven by a surge in sales and EBITDA.
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Retail Navigator AnalysisAO (Overview)
AO has embarked on a streamlining programme, reducing costs to focus on profits rather than overall growth. This has been paying off, with the electricals specialist moving back into the black in FY2022 and profitability further improving in FY2023.
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Retail Navigator AnalysisAO (SWOT)
AO is an online market leader for household appliances in the UK and amongst the largest retailers of major household appliances. This position allows it to capitalise on further growth in the sector.
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Retail Navigator AnalysisAO (People)
AO founder John Roberts returned as CEO at the start of 2019, after handing the reins to Steve Caunce two years earlier.
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AnalysisAnalysis: Will the supermarket shop-in-shop resonate now high streets have reopened?
One of the retail phenomena of the past year has been the rise and rise of the supermarket shop-in-shop.
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OpinionAO’s Danny Emmett: ‘Pitting online and in-store against each other is a false fight’
Great innovators from Henry Ford to Steve Jobs had it right. Don’t just give customers what they ask for, give them what they don’t know they want yet
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NewsAO hails ‘outstanding progress’ as sales and profits soar
AO.com has reported strong sales and expects profits for the year to be in line with market consensus after capitalising on “ the challenges and opportunities” presented by the pandemic.
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OpinionThe Keynote: Let’s stop bashing UK retail’s online stars
The Keynote: Let’s stop bashing UK retail’s online stars
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NewsOnline retailers launch new trade body to champion ecomm cause
Big-name pureplay retailers have formed an industry association to highlight their contribution to UK success and fight their corner – including on tax.