All Currys articles – Page 2
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NewsCurrys rolls out new AI video tech to enhance customer experience
Currys is integrating AI video technology into its services operations in a bid to streamline customer experience.
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FeaturePull the lever: where are smart retailers finding fresh growth?
From opening new customer segments and sales channels, to expanding overseas and diversifying their offers, Retail Week explores the ways retailers are getting back into growth and highlights some of the biggest success stories so far.
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Analysis79% of shop workers face verbal abuse – here’s what to do about it
Retail crime is taking a daily toll on store teams, with 79% of retail workers experiencing verbal abuse from customers and 39% facing physical threats or violence.
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NewsCurrys rolls out new crime reporting tools across all stores
Currys is rolling out a new crime reporting tool across all of its UK and Ireland stores in a bid to increase store safety.
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AnalysisCurrys completes turnaround phase as it looks to power ahead
Currys has beaten its annual profit expectations and resumed its dividend payments to shareholders as boss Alex Baldock and co have put their turnaround phase behind them.
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NewsCurrys results show “strongest balance sheet in a decade”
The electricals retailer reported £162m in group adjusted profit before tax in the year ended May 3, 2025, a 37% increase year on year.
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NewsCurrys enhances cash-for-trash scheme with bigger reward
Currys is boosting its cash-for-trash scheme so customers can receive a better reward when recycling unwanted tech.
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InterviewInterview: Currys CEO Alex Baldock on the retailer’s full-circuit comeback
Currys continues to cement itself as a leader in the UK’s electricals market, despite recent bouts of low consumer confidence, supply chain issues, economic headwinds and a Budget that was most unwelcome. As its performance improves, chief executive Alex Baldock gives a rare interview and explains why he’s not yet satisfied
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Opinion‘If you’re not sharing shopper data with brands, rethink your retail media strategy’
Retailers, brands and customers all win when shoppers’ insight is shared, argues Publicis chief commerce officer Steve Ricketts
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NewsCurrys enters consultation period with 80 roles set to go across head office
Currys is expected to make around 80 staff redundant across central roles, Retail Week can confirm.
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NewsCurrys upgrades profit guidance as board reinstates dividend
Electricals giant Currys has upgraded its full year profit expectations and its board has said its performance is good enough to warrant resuming the payment of cash dividends.
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NewsRetailers flag concerns about Chinese ‘dumping’ on back of Trump tariffs
Retailers, including Currys chief executive Alex Baldock, have signalled worries about goods being switched from the US to Europe through companies such as Amazon, Shein and Temu.
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InterviewQ&A: Currys Business’ Dean Kramer on growing brand awareness to reach more UK firms
Currys Business is on a mission to grow its brand awareness and reach more businesses across the UK.
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NewsCurrys lifts profit guidance once again
Electricals giant Currys has lifted its profit outlook for the full year again.
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NewsCurrys unveils its largest ever investment in store safety
Currys has unveiled its biggest-ever annual investment in store safety, with new measures to keep staff safe and deter crime.
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NewsLord Kalms, the retail giant who built Currys, has died
Lord Stanley Kalms, the retail entrepreneur who changed the face of retail, has died aged 93.
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NewsCurrys invests millions in ‘inflation-beating boost’ to colleague pay
Currys has invested £8m in what it calls an “inflation-beating boost” to hourly paid colleagues.
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NewsBill making assaulting a shopworker an offence enters parliament
The Crime and Policing Bill, which will also introduce harsher penalties for shoplifting of items under £200, will be put before parliament on Tuesday.
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NewsCurrys and Deloitte have teamed up to encourage tech recycling
Currys has collaborated with Deloitte on the firm’s new ‘recycle for good’ campaign to encourage its 25,000 UK staff to recycle old tech at Currys stores.
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NewsCurrys boss says AI will be the ‘single biggest tech trend since the tablet’
Currys chief executive Alex Baldock has said the retailer expects AI to be the “single biggest tech trend since the tablet” as more customers adopt AI products.