Pret’s UK managing director Clare Clough and AO chief operating officer Danny Emmett lifted the lid on the rationale behind their companies’ recent tie-ups with the likes of Amazon and Tesco in Retail Week’s latest virtual event.

The discussion marked the launch of Retail Week’s new strategic toolkit Retail Horizon 2021 – Winning Strategies to Navigate Disruption. The report analyses the macro-influences across society, technology, economy, policy, industry and culture to determine the trends that will shape strategies for next year.