All Technology articles
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Interview‘There’s genius in simplicity’: Vocovo CEO on the importance of a connected store
Retail Week sat down with Vocovo chief executive Beth Worrall about the importance of a connected store for the colleague and customers, AI being leveraged in-store, and how retail staff are battling with the increasing crime and abuse inflicted on them.
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AnalysisExclusive: Nearly half of UK shop workers feel shut out of digital decision making
TheTalking Shop 2026 report exposes a growing disconnect between HQ-led digital change and the realities of life on the shop floor, as frontline teams voice frustration and a desire to be heard. Explore the key findings in our preview.
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Chart of the WeekCharts of the Week: OpenAI drops Instant Checkout, what does that mean?
Surprising news on AI-shopping emerged earlier this month when it was reported that OpenAI was scaling back support for shopping within ChatGPT.
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AnalysisTest drive: Launch of online shopping platform Joybuy UK
Chinese ecommerce giant JD.com officially launched its “one-stop” online shopping platform in the UK, Joybuy, to 17 million UK customers
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NewsKingfisher to launch agentic AI-powered shopping
Kingfisher is partnering with Google to launch agentic AI shopping across its B&Q, Castorama France and Poland, and Brico Dépôt France brands, Retail Week can reveal.
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NewsVisa tests out AI agent purchases
The global payments provider is launching a new trial involving leading UK banks, testing out how AI shopping agents could make purchases on behalf of consumers
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AnalysisJoybuy UK MD: ‘We’re here to shake up the UK ecommerce market’
Joybuy UK, a new online shopping venture from Chinese ecommerce giant JD.com, officially launched today (March 16).
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FeatureGen X: Are mid-career candidates in retail being sidelined in the pursuit of innovation?
Is the retail industry in danger of losing its position as an employer that enables people to progress to their full potential? Some think so…
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NewsJD.com’s Joybuy launches in the UK and Europe
Chinese retail giant JD.com has launched its new online shopping venture Joybuy in the UK and five other European markets.
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NewsAldi shelves checkout-free shopping trial
Aldi has ended its checkout-free shopping trial and converted its lone Shop & Go store into a standard, urban branch.
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InterviewQ&A: Native Commerce’s Marat Bolatov on why operations are the real battleground in ecommerce
As retailers search for more ways to tighten costs, the founder and chief executive of Native Commerce speaks to Retail Week about the most common areas for improvement
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NewsZalando says AI is improving output, announces Levi’s partnership
The fashion retailer and technology platform hit revenues of €12.3bn (£10.6bn) in 2025, up 16.8% on the previous year and at the high end of guidance
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NewsGeorge at Asda and DHL team up on ‘next-generation fulfilment centre’
Asda’s George fashion business is partnering with logistics giant DHL to open a “next-generation ecommerce fulfilment hub”.
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GalleryDyson opens first UK off-price store at Bicester Village
Dyson has opened its latest store at a UK designer village showcasing its products across beauty and cleaning.
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Opinion‘When shoppers hand decisions to AI, influence moves upstream’
AI is accelerating a shift in consumer behaviour in two distinct ways and changing the rules of influence, believes Publicis’ Steve Ricketts
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NewsCDS Superstores enters partnership for AI supply chain improvement
CDS Superstores, owner of The Range, Wilko and Homebase, has entered into a partnership to improve and enhance its supply chain capabilities.
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AnalysisAgentic commerce: Which retailers are embracing this new way of shopping?
More retailers are embracing a new way of shopping by letting AI agents browse, search, recommend, and purchase on behalf of the shopper – known as agentic commerce.
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AnalysisPartnership update: John Lewis’ AI-shopping venture, Wickes retail media tie-up, and more
Welcome to the Solutions Spotlight partnership update: Retail Week’s round-up of the latest innovative technology and supply chain tie-ups in retail
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NewsJohn Lewis heralds ‘new era’ with AI shopping investment and TikTok Shop launch
John Lewis has said it will turbocharge its approach to AI and social shopping as it aims to become one of the first UK retailers to “fully embrace the new era of retail”.