All Data articles – Page 33
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DataCoronavirus Consumer Pulse: Web traffic spikes ahead of second lockdown
Amid the coronavirus crisis, it has arguably never been more important, nor more difficult, for retailers to understand their customers.
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AnalysisRetailer-supplier collaboration key to reacting to market trends, says Kraft Heinz
Retailers and brands must boost collaboration in order to overcome data lags and ensure lightning-fast responses to market trends, Kraft Heinz Company vice president of EMEA marketing Victoria Sjardin has told Retail Week.
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AnalysisData: The retailers expanding and retreating from high streets in 2020
New data compiled by the Local Data Company charts both the toll the coronavirus crisis has taken on many UK retailers but also highlights the categories that are proving more resilient.
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AnalysisAnalysis: What do Next’s golden quarter scenarios mean for retail?
As the golden quarter gets underway, Next has revised its potential sales scenarios in the coming weeks based on expected consumer behaviour and possible new government rules that could further impact how people live and shop.
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NewsMore discounts in October as retailers compete for sales
Shop prices continued to fall in October as retailers battle for consumers’ more limited spend amid the coronavirus pandemic.
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NewsMarks & Spencer reports early surge in Christmas spending searches
Marks & Spencer has recorded rocketing searches for Christmas products on its website, reinforcing industry views that shoppers may spend early this festive period.
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NewsStore closures hit record levels as 11,000 shut in first half of 2020
A record number of stores closed during the first half of 2020 as the coronavirus crisis hammered high streets, shopping centres and retail parks across the UK.
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NewsOnline sales growth slows despite new lockdown restrictions
While more lockdown restrictions were introduced across the UK in September, online sales growth normalised to pre-Covid levels.
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AnalysisStrategic report: Kingfisher and Hotel Chocolat among retailers reimagining CX for 2021
Five senior retail leaders – from Kingfisher, Hotel Chocolat, QVC, Waterstones and Seasalt – have revealed how the pandemic-fuelled rise in online shopping has sped up their digital strategies.
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NewsRetail sales for September hint at early Christmas shopping
Retail sales improved in September as back-to-school and early Christmas shopping drove consumers to buy.
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NewsFootfall increase slowed by rule of six and 10pm curfew
Retail footfall across the UK slumped over the last five weeks as the government’s new restrictions on hospitality took their toll.
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Opinion‘Data is one of the biggest opportunities still available in retail’
Brands and retailers have an opportunity to pause and listen to what their customers want before blindly marketing products at them, says Sarah Curran-Usher.
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DataLeague table: Who have been Covid’s retail winners and losers?
Retail is in the midst of one of the most challenging periods in its history as the coronavirus pandemic wreaks havoc across the industry.
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AnalysisResearch: Five leading retailers reveal their 2021 CX strategies
Leaders from Seasalt, Hotel Chocolat and more have revealed how, and where, they will be investing in customer experience to future proof their businesses for 2021 in Retail Week’s latest report.
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OpinionIan Shepherd: ‘Don’t wall off data inside the marketing department’
In more than one high street retailer I’ve heard the same thing. “Oh, yes, we do data science stuff – it’s over there in the marketing department where we decide who to email”.
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NewsConsumer confidence climbs in September but new restrictions loom
Consumer confidence rose in September as people began to return to offices, shops and restaurants.
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NewsEat Out to Help Out scheme wipes £155m off supermarket sales
Shoppers spent £155m less in supermarkets last month as they returned to restaurants, pubs and cafes during the Eat Out to Help Out scheme.
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NewsRetail sales rise in August driven by homewares and grocery
Retail sales showed positive signs of growth in August, but bricks-and-mortar stores continued to struggle compared with online.
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NewsLondon closures drive shop vacancy rate to highest level since 2014
The number of empty shops in the UK has now reached the highest peak since January 2014, as city centres suffer from lack of footfall amid the coronavirus pandemic.
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NewsShop prices fall in August as retailers tempt shoppers with Sales
Shop prices fell for the 15th consecutive month in August, but British Retail Consortium (BRC) chief executive Helen Dickinson warns that the incoming Brexit uncertainty could lead to a hike in prices.