All Data articles – Page 36
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NewsStore closures hit record levels as 11,000 shut in first half of 2020
A record number of stores closed during the first half of 2020 as the coronavirus crisis hammered high streets, shopping centres and retail parks across the UK.
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NewsOnline sales growth slows despite new lockdown restrictions
While more lockdown restrictions were introduced across the UK in September, online sales growth normalised to pre-Covid levels.
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AnalysisStrategic report: Kingfisher and Hotel Chocolat among retailers reimagining CX for 2021
Five senior retail leaders – from Kingfisher, Hotel Chocolat, QVC, Waterstones and Seasalt – have revealed how the pandemic-fuelled rise in online shopping has sped up their digital strategies.
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NewsRetail sales for September hint at early Christmas shopping
Retail sales improved in September as back-to-school and early Christmas shopping drove consumers to buy.
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NewsFootfall increase slowed by rule of six and 10pm curfew
Retail footfall across the UK slumped over the last five weeks as the government’s new restrictions on hospitality took their toll.
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Opinion‘Data is one of the biggest opportunities still available in retail’
Brands and retailers have an opportunity to pause and listen to what their customers want before blindly marketing products at them, says Sarah Curran-Usher.
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DataLeague table: Who have been Covid’s retail winners and losers?
Retail is in the midst of one of the most challenging periods in its history as the coronavirus pandemic wreaks havoc across the industry.
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AnalysisResearch: Five leading retailers reveal their 2021 CX strategies
Leaders from Seasalt, Hotel Chocolat and more have revealed how, and where, they will be investing in customer experience to future proof their businesses for 2021 in Retail Week’s latest report.
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OpinionIan Shepherd: ‘Don’t wall off data inside the marketing department’
In more than one high street retailer I’ve heard the same thing. “Oh, yes, we do data science stuff – it’s over there in the marketing department where we decide who to email”.
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NewsConsumer confidence climbs in September but new restrictions loom
Consumer confidence rose in September as people began to return to offices, shops and restaurants.
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NewsEat Out to Help Out scheme wipes £155m off supermarket sales
Shoppers spent £155m less in supermarkets last month as they returned to restaurants, pubs and cafes during the Eat Out to Help Out scheme.
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NewsRetail sales rise in August driven by homewares and grocery
Retail sales showed positive signs of growth in August, but bricks-and-mortar stores continued to struggle compared with online.
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NewsLondon closures drive shop vacancy rate to highest level since 2014
The number of empty shops in the UK has now reached the highest peak since January 2014, as city centres suffer from lack of footfall amid the coronavirus pandemic.
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NewsShop prices fall in August as retailers tempt shoppers with Sales
Shop prices fell for the 15th consecutive month in August, but British Retail Consortium (BRC) chief executive Helen Dickinson warns that the incoming Brexit uncertainty could lead to a hike in prices.
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NewsUK retail sales rise above pre-lockdown levels as shoppers return to stores
UK retail sales for the month of July were the highest they have been since before the pandemic struck but the outlook remains grim for many categories.
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NewsConcerns over job losses plague consumer confidence
Consumer confidence remained the same for the second month running, as customers face growing economic concerns.
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AnalysisData: Waitrose customers flock to online grocery during lockdown
As more and more customers turned to online shopping, Waitrose and Partners’ latest Food and Drink Report highlights that Britons made more use of fast delivery services in lockdown, with heightened demand for Fairtrade or organic products and wine.
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DataData: The retail sectors capturing footfall since stores reopened
Footfall is slowly returning to retail destinations following the peak of the coronavirus pandemic, but which sectors are capitalising on that traffic and enticing customers into their stores? Springboard data shared exclusively with Retail Week reveals the sectors that are emerging as the winners and losers.
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Opinion‘UK fashion retail’s choice – lie down and accept decline or come back fighting’
Little more than 20 years ago, Marks & Spencer made headlines when profits hit £1bn. Eighty per cent of its £6.7bn turnover came from the clothing business. Only just over a decade ago, Topshop was poised to conquer America – the opening of a flagship store in Soho in New York had queues around the block and Philip Green was feted in every fashion publication.
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NewsRetail sales inch up in July as lockdown measures ease
Retail sales registered a second consecutive month of growth in July, which BRC chief executive Helen Dickinson said was as “a step in the right direction”.

















