All Data articles – Page 97
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AnalysisAnalysis: What went wrong for grocers at Christmas?
Many of the challenges facing the grocers were magnified over the Christmas trading period. Alex Lawson looks at why big names suffered and who managed to win sales.
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OpinionComment: What the year ahead has in store for retail
There’s no such thing as a slow start to the year at the BRC. The day the office reopens in early January always ushers in feverish preparation for answering that multibillion pound question: how was Christmas for retailers?
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NewsOnline spend hits £11bn in December as sales soar 18%
Online sales sparkled in December rising 18% and the growth is predicted to continue into 2014.
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NewsFootfall slumps in December as shoppers desert the high street
Footfall slumped on the high street in December as shoppers made fewer festive trips and spent online in greater numbers.
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AnalysisAnalysis: Retail’s ambassador for women in the boardroom
What is needed to increase the number of women in senior retail positions? Matthew Valentine speaks to New Look’s head of
retail Elaine Wrigley about improving the perception of the sector. -
OpinionComment: Retail trends that are not just for Christmas
The concentrated nature of the festive trading period amplifies consumer trends like no other and there are already telling lessons to be drawn for the year ahead.
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NewsTarget customers to sue over bank data breach
US retailer Target is being sued following a credit card security breach that put 40 million cards at risk.
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NewsBreakfast briefing: Retail news on Marks & Spencer, Target, Brown Thomas and Betta Living
Retail news round-up on December 19, 2013: Marks & Spencer to launch flash Sale, Target shoppers’ data stolen, Brown Thomas to invest in stores and Betta Living to launch virtual shop.
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OpinionComment: Engage your business around the customer journey
Much thinking about customer service has focused on ‘moments of truth’, the particular interactions with high emotional content that provide the opportunity to delight the customer and intensify loyalty.
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NewsCyber Monday sales dented by credit card glitch
British shoppers’ online shopping splurge may have been hit by a glitch that prevented millions of NatWest and RBS customers using their cards.
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NewsConsumer confidence falls for second successive month
Consumer confidence fell for the second month in a row as shoppers felt the cost of rising energy bills.
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OpinionRetail surgery: How can retailers increase sales with corporate social responsibility activities?
How can retailers increase sales with corporate social responsibility activities?
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NewsBlack Friday dawns as festive spending begins
An online shopping frenzy is expected to start on Black Friday and run into next week, resulting in record etail sales.
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AnalysisAnalysis: 5 ways to improve customer insight
Technology is changing how customer insight is gathered. Matthew Valentine looks at five recent examples of retailers’ responses.
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AnalysisInfographic: What risks do retailers face?
Retailers face a raft of risks from problems in their supply chain to challenges presented by the weather. Retail Week takes a look the risks they encounter and how retailers tackle them.
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AnalysisAnalysis: Trends and innovations in the retail supply chain
Retail Week, in partnership with DWF, has launched its first in-depth report into the UK retail supply chain sector’s state of play. Here we provide a summary of the findings.
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AnalysisAnalysis: Why understanding data is key to winning and retaining customers
A Retail Week and Cognizant roundtable revealed the key things retailers must get right to effectively use shopper data to personalise offers.
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NewsFestive food sales to hit £19bn this Christmas
UK shoppers are expected spend £19bn on food and drink over the festive period, a 3.9% increase on last year.
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NewsAldi's sales rise unabated as 'low-price luxury' Christmas nears
Grocery shoppers will be hunting for luxury at low prices this Christmas after more than a third of British shoppers visited Aldi in the last 12 weeks.
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OpinionComment: Will 2014 see the return of the retail IPO?
The past few months have seen a string of retailers hint at the possibility of an Initial Public Offering (IPO) in 2014.