All Events and awards articles – Page 3
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AnalysisThree ways retailers are fine-tuning customer experience
Ahead of our upcoming Consumer Summit this September, which will see leaders across the sector explore how they are redefining CX strategies, we home in on the shining examples of customer excellence across the sector.
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EventsInnovation Summit 2023
Virtual fitting rooms. Metaverse makeup labs. Frictionless checkouts. Fresh meal vending machines. Hyper-personalised marketing. The age of innovation has arrived and it’s here to stay. But how can you keep up?
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EventsThe finance forecast: embracing opportunities to unlock growth in 2024
October 3, 2023, 8.30am-10am, South Place Hotel, London
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EventsSustainability Summit 2023
Retail Week’s Sustainability Summit returns for a second year on October 12, 2023, to unite retailers and brands for a morning of impactful content to help make ambitious sustainability targets a reality.
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EventsConsumer Summit 2023
Retail Week’s third annual Consumer Summit will help redefine CX strategies and take a deep dive into the consumer psyche.
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Retail VoiceFour top takeaways for retail leaders from World Retail Congress
The dust has settled on this year’s World Retail Congress in Barcelona, but what were the key themes for leaders? Spencer Stuart’s global retail team takes a look at the key takeaways from one of the most important gatherings for retail leaders
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EventsMarketing’s new rules of engagement: What really works and drives results?
June 29, 2023, 8.30am-10am, The Ivy Market Grill, London
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InterviewHow Retail Leader of the Year Carl Cowling piloted WHSmith to new heights
As WHSmith chief executive Carl Cowling wins the Salesforce Retail Leader of the Year Award, we meet the man who led the high street and travel specialist to not just survive but thrive following the pandemic
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AnalysisRetail Week Awards 2023: The winners
Retail Week’s annual celebration of UK retail at the top of its game.
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AnalysisWatch: How The Edit LDN is hiring top talent to disrupt in challenging times
Creating new, ROI-driving roles is key to becoming a disruptive force to be reckoned with, reveals a retailer that is growing revenue 500% year on year. Find out more in our virtual discussion, free and on demand
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AnalysisFive of the most disruptive moves in retail history
From the emergence of Amazon to the rise of subscription boxes, we take a look at five of the most disruptive moves in retail from the past 20 years ahead of next week’s live virtual discussion Disrupt or be disrupted: the retailers succeeding in a permacrisis
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Retail VoiceFive ways retailers can drive disruption
A wave of disruptive brands has entered the marketplace in recent years and is turning retailers’ heads, so how can you ensure your business is innovating in order to remain competitive? HSO’s head of retail Hector Hickmott provides five top tips

















