All articles by Helen Dickinson – Page 2
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OpinionHelen Dickinson: ‘As war and cost of living dominate headlines, doing the right thing has never been more important’
Supporting colleagues through difficult times and protecting customers from the full shock of rising costs is vital to building and retaining loyalty, says BRC chief executive Helen Dickinson.
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Opinion‘Retailers achieved the incredible during Covid – imagine what we can do next’
If 2020 was a year of destruction, then 2021 was one of reconstruction and progress. But 2022 will put this to the test, warns BRC chief executive Helen Dickinson
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Opinion‘Business rates – government must now decide whether to be firefighter or arsonist’
The retail industry has been navigating crisis after crisis. Fresh from the pingdemic, the country found itself facing a massive HGV driver shortfall, supply chain problems and wider labour shortages.
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Opinion‘Tackling violence and abuse in retail must be one of the industry’s highest priorities’
Even before Covid there was an epidemic of retail violence and abuse – one that had been getting progressively worse with each passing year.
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OpinionHelen Dickinson: ‘Don’t build back better – build forward’
With the third wave subsiding, over half the adult population receiving their first vaccination and the reopening of so called ‘non-essential’ retail, we all hope we might just be entering the recovery stage of this pandemic.
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OpinionHelen Dickinson: ‘Leaders owe their people wellbeing, safety and development’
There are around 3 million people who work in retail. It has always been a people business and people are the lifeblood of our industry.
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Opinion‘We have a duty to customers to stamp out modern slavery’
In 1785 the English poet William Cowper wrote: “We have no slaves at home.” More than 200 years later, that statement remains untrue.
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Opinion‘Retail hasn’t been left behind by the government – it’s evolving’
On the back of the government’s latest economic update, I’ve read some people saying that retail has gotten used to being ignored by set pieces from chancellors, past and present.
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OpinionHelen Dickinson: Retail is stronger together in war on coronavirus
Coronavirus has triggered the biggest retail crisis of our lifetime and the impact of this pandemic on businesses continues to be enormous.
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OpinionHelen Dickinson: Government must move quickly to save retail jobs
Businesses across the UK welcomed the chancellor’s announcement of a fund to help with employee’s salaries last week. However, BRC chief executive Helen Dickinson says the government must urgently provide more details on how it will work
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OpinionOpinion: The government must level up apprenticeships
Take a moment to stop and look around. Retail is transforming at a rate of knots, driven by changing customer preferences and relentless technological improvement.
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OpinionOpinion: Supporting retail this election is just good politics
We are blessed with one of the most vibrant and dynamic retail industries in the world.
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VideoRetail jobs wipeout – can new roles replace those lost?
More than 80,000 retail jobs were lost in the third quarter of this year and employment has now fallen for almost four years in a row.
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OpinionOpinion: Retail must reinvent its image to attract future leaders
Does retail have an image problem? Our 2018 Employee Perceptions Survey showed that almost 60% of retail employees think so.
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OpinionOpinion: How to fix retail's recruitment problem
Just as the nature of retail is changing and transforming at an ever-quickening pace, so are the multitude of jobs that make up the industry.
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OpinionOpinion: Why the apprenticeship levy isn't working for retail
Data published last month showed that just 14% of funds paid into the apprenticeship levy has been spent.
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OpinionAre fashion retailers really serious about sustainability?
Fast fashion is currently in the media limelight as consumers, retailers and journalists seek to better understand the social and environmental impact of our sartorial choices.
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OpinionOpinion: Now is the time for a business rates freeze
The BRC has long made the case that the current business rates system is untenable.
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OpinionOpinion: There's still a long road ahead to Brexit
Recent progress on Brexit makes encouraging news for retailers concerned about tariffs, but fundamental questions remain on the movement of goods and immigration policy.
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OpinionOpinion: Retailers face a post-Brexit VAT bombshell
To every retailer’s frustration, there are many uncertainties around the Brexit deal we’ll get. But one that until very recently has been largely overlooked are the consequences of leaving the common VAT area.