All Human resources articles – Page 44
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OpinionA man of the people
You can’t treat people in the same way as you would products, says Lord Kirkham
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OpinionRetail surgery: Some of my employees are nearly 65 and one of them has a very physical job. Given the plans to abolish the default retirement age, what are my options?
Some of my employees are nearly 65 and one of them has a very physical job. Given the plans to abolish the default retirement age, what are my options?
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AnalysisGoing in for the skills
Staff with product knowledge are a must for both happy customers and sales, finds Liz Morrell
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OpinionRetail surgery: I need a cost-effective way of ensuring my small stores have the right staffing hours and that we pay staff the correct amount. What are the options?
I need a cost-effective way of ensuring my small stores have the right staffing hours and that we pay staff the correct amount. What are the options?
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AnalysisLet the Christmas countdown begin
November is upon us and the festivities - for retailers at least - are in full swing. With seven trading weeks left to go, Liz Morrell offers seven top tips to ensure the peak period goes smoothly
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AnalysisSocial network
Investing in a leisure programme for staff may sound lavish but it can pay off
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NewsRetail job growth slows but is still the top sector
Retail employment grew 2.1% in the third quarter, creating 12,746 jobs in the sector, the BRC-Bond Pearce Employment Monitor shows.
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NewsRetail employment rises 2.1%
Retail employment was up 2.1% in the third quarter of the year, compared to the same period last year.
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AnalysisThe art of being chosen
What makes some retailers successful while others fail? Respected retail marketer Martin Butler’s new book asked retail’s biggest names to find out
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AnalysisStir up talent in the milk round
Retailers are adopting innovative ways of attracting prospective employees, finds Liz Morrell
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AnalysisTaking the right approach at store manager conferences
Store manager conferences can be a powerful business tool to motivate as well as reward if the right approach is taken
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AnalysisRewarding staff: In it for the long haul
Rewarding staff who help a company perform in the long term has its benefits
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OpinionRetail surgery: Store staff are unenthusiastic about a new performance management scheme. How can I enforce the policy?
Store staff are unenthusiastic about a new performance management scheme. How can I enforce the policy?
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OpinionRetail surgery: How do we have to change our employment policies to reflect the changes to the Equality Act?
How do we have to change our employment policies to reflect the changes to the Equality Act?
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AnalysisUnited we stand
When JJB Sports lost its battle earlier this summer to de-recognise the GMB union that represents staff at its Wigan warehouse, the case illustrated the conflict-ridden relationships that some retailers continue to have with unions.
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NewsMoss Bros appoints Maurice Helfgott as non-exec
Moss Bros, the menswear specialist, has appointed retail investor Maurice Helfgott as an independent non-executive director.
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NewsLouise Barnes joins Fenn Wright Manson as part of sale deal
Fenn Wright Manson, the contemporary womenswear brand and retailer, has been sold to Darwin Private Equity for an undisclosed sum. Former Fat Face chief executive Louise Barnes has been hired as executive chairman.
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OpinionRetail surgery: How do we make sure unscrupulous employees don’t steal customers’ credit card information at the tills?
How do we make sure unscrupulous employees don’t steal customers’ credit card information at the tills?
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AnalysisHMV: The music of chance
HMV’s latest initiative lifts morale and underlines its specialist credentials, says Natasha Devan
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NewsBest Buy Europe implements customer feedback system in Phone House stores
Best Buy Europe has extended its use of a customer feedback system to its 1,600 Phone House stores, after seeing the benefits in its Carphone Warehouse business in the UK.