All Innovation & disruption articles – Page 12
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AnalysisMeet the sports retail power brands of tomorrow
Fitness and sportswear brands hit the market every year but only a few stand out and have the potential to be the next big player. Retail Week highlights some of the brands aiming to break through in a category dominated by giants like Nike and Adidas
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Opinion‘Body Shop shows standing still is the most dangerous thing you can do in retail’
Retailers such as Lush and Rituals show the kind of mentality that bricks-and-mortar retailers need, by giving customers an experience they can’t get on a screen, maintains Natalie Berg.
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Innovation of the WeekDecathlon launches immersive app on Apple Vision Pro
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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NewsDebenhams launches AI-driven personalised beauty service
Debenhams has partnered with AI and AR beauty platform Revieve to offer consumers personalised skincare, haircare and makeup advice on the retailer’s website.
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NewsCo-op turns to AI and secure tills as retail crime soars
The Co-op has turned to AI technology at self-checkouts and secure tills after a 44% rise in retail crime with grocery retailers reporting as many as 1,000 incidents a day, The Guardian reported.
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NewsGreggs and Castore CEOs join PM’s Business Council
Greggs boss Roisin Currie and Castore co-founder and chief executive Thomas Beahon have both been named on the prime minister’s Business Council.
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Innovation of the WeekPrimark commits to inclusivity with adaptive lingerie range
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team. Every week, we will bring you new ideas and case studies that link to the trends in our Retail Horizon 2024 reports – across consumer, technology, sustainability, and economy, policy and industry.
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Opinion‘Walmart’s closing its tech incubation hub – and that might be a good sign’
On the face of it, shutting down a technology incubation unit, as Walmart is doing, looks a bit Jurassic Park in its thinking.
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AnalysisThe future of retail technology straight from the Expo in New York
As more than 1,000 retail tech companies from around the world showcased their latest innovations at NRF 2024: Retail’s Big Show in New York last week, here is Retail Week’s round-up of the groundbreaking technology revealed at the Expo.
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NewsPeople underestimate complexity of retail, warns Dick’s Sporting Goods chair
US sports giant Dick’s Sporting Goods executive chair Ed Stack has said people “don’t understand” the complexity of retail.
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Opinion‘The real superpower of Gen-AI? Putting the customer at the heart of retail’
‘The rise of generative AI means that the relationship between retailers and their customers could become unrecognisable from anything seen previously, McKinsey experts believe
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AnalysisThe three biggest and best retail tech investments for 2024
Brands and retailers, including The Co-op, Frasers Group and Kingfisher, will be sharing their digital investment priorities at Retail Week’s Digital Summit on Wednesday 7 February 2024. Here we take a peek at three influential trends blowing up in 2024.
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AnalysisAutopsy: what caused the death of the retail metaverse – and can it be resurrected?
Two years ago, retailers across the sector were developing or showing an interest in metaverse experiences. Retail Week asks why enthusiasm has waned and what the future holds for immersive tech
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Innovation of the WeekWalmart expands AI and drone capabilities
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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Supplier InsightAI-enhanced CX: Four retail disruptors making it happen
Secret Sales, Cotton Traders, Love the Sales and 77 Diamonds reveal how they have invested in AI, what the results have been and where they plan to go next with the technology in 2024
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Innovation of the WeekM&S launches world-first collaboration with nutritional science company Zoe
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our team.
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AnalysisFive tech trends that will shape retail strategy in 2024
Which technology trends should retailers be considering in the new year and why is it worth investing time and money in them? We asked a panel of industry experts to talk us through the frontrunners
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AnalysisDiscover the digital strategies of John Lewis, H&M and Gousto
Retail Week’s Digital Summit takes place on Wednesday, February 7, and will lift the lid on retailers’ digital strategies for the year ahead. Here we look at how three of our speakers are making tech pay
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Innovation of the WeekB&Q launches retail media network
Innovation of the Week is a subscriber-only series highlighting retail initiatives that have caught the eye of our analysts.
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Opinion‘Could AI-generated consumers shine a light on shoppers of the future?’
AI can be transformative but will only deliver a return on investment when harnessed with human intelligence, says Brian Kalms

















